Strategy Associate - Cross Border Strategy & Operations

Visa•San Francisco, CA
•$123,000 - $190,900•Hybrid

About The Position

Visa’s Global Cross Border team defines and executes cross-border business strategy across travel and eCommerce, working with market teams and cross-functional leaders across five regions. Cross Border is a key pillar of Visa’s 2030 strategy and a major growth opportunity, involving areas such as product, pricing, legal, regulation, marketing, client engagement, and partnerships. As a Strategy Associate, you will help grow and develop Visa’s cross-border business through travel initiatives focused on issuers, merchants, and end consumers. You will also support the development and global expansion of the Visa Destinations platform in collaboration with regional and global cross-border teams. The role develops and implements strategies using market insights, customer analytics, and competitive intelligence across product, loyalty, offers, benefits, marketing services, and customer segments. It works extensively with regional and functional teams to align initiatives with company goals and drive commercial impact and sustainable growth. The position requires at least three days in the office, with the specific schedule confirmed by the Hiring Manager. Work hours vary according to department needs. Travel is required 5–10% of the time. The position is performed in an office setting and involves sitting and standing at a desk, communicating in person and by telephone, and frequently using standard office equipment such as telephones and computers.

Requirements

  • At least 2 years of work experience with a bachelor’s degree or an advanced degree.
  • Experience in a strategic, product, or international role within a global organization.
  • Understanding of international markets, customer segmentation, and value proposition development, including business case development and go-to-market planning.
  • Exceptional analytical skills and ability to interpret complex data and market trends.
  • Strong communication and interpersonal skills for collaborating with global teams and stakeholders.
  • Project management proficiency and ability to handle multiple priorities in a fast-paced environment.
  • Demonstrated success in driving growth initiatives.

Nice To Haves

  • At least 3 years of work experience with a bachelor’s degree, or more than 2 years of work experience with an advanced degree.
  • Experience in consumer financial services and payments.
  • Multilingual capabilities.

Responsibilities

  • Build strategies across key travel corridors.
  • Support initiatives to strengthen Visa’s cross-border value proposition and help define global strategy for target markets and corridors.
  • Help define global strategies for travel personas, including expats and students.
  • Support investment prioritization and management across regions.
  • Work with key issuers and global clients to increase cross-border payment volume and market share.
  • Scale Visa Destinations globally as a differentiated travel platform.
  • Help develop and strengthen value propositions for existing destinations, including sharing best practices.
  • Work with regional cross-border teams to define the vision, strategy, and value propositions for new destinations and support execution.
  • Support issuer adoption and value creation.
  • Use market, competitive, and internal data to develop hypotheses and analyses informing strategic decisions such as market and issuer prioritization.
  • Support senior management updates and progress tracking.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible spending account (FSA) and health savings account (HSA)
  • Life insurance
  • Paid time off
  • Wellness program
  • Position may be eligible for bonus and equity.
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