Director, Network Operating Rules - Cross-Border

Early Warning®•Washington, DC

3d•$154,000 - $232,000•Hybrid

About The Position

Early Warning is hiring a Director, Network Operating Rules to provide strategic leadership and day-to-day management of the operating rules, product standards, and governance processes supporting its products and services. The position works closely with Product, Operations, Technology, Risk, Legal, Compliance, and other functional areas to develop, maintain, communicate, and enforce rules that enable scalable, secure, and compliant offerings. For new products and services, the role establishes the operating rules framework, governance model, and supporting documentation needed for launch and ongoing network operations. The director guides product teams through the development lifecycle, incorporates business, operational, regulatory, and customer requirements, and tracks industry and regulatory developments that may affect the business. The role also provides guidance on interpreting rules and standards, manages governance and change processes, and oversees publication of rules, notifications, standards, technical specifications, and related materials. It develops scalable operating models and documentation practices for the operating rules function and supports the company's risk management and protection of systems and data. This is a hybrid position. The normal office environment is primarily sedentary and involves extensive computer use. The position is based in the United States and is not eligible for employment visa sponsorship. Candidates must independently be eligible to work in the United States at the date of hire.

Requirements

Bachelor’s degree in business, finance, operations, or a related field, or experience typically obtained through completion of such a degree.
Typically 12 or more years of progressive experience in financial services, payments, network operations, operating rules, product governance, compliance, or related roles.
Experience developing operating rules, governance frameworks, or product standards for payments, financial services, or technology platforms.
Direct experience developing and implementing network operating rules and equivalent payment-scheme rules.
Demonstrated experience building a new payment capability, rules framework, governance model, or operating structure from the ground up.
Strong understanding of payments, financial services, and product governance.
Effective verbal, written, and presentation skills with all organizational levels, including senior executives and customers.
Leadership capability and ability to build and lead a team.
Excellent analytical skills and strong attention to detail.
Strong interpersonal and collaborative skills to build partnerships and alliances internally and with external partners at all levels.
Proactive self-starter.
Organized and able to prioritize multiple tasks and achieve objectives in a fast-paced environment.
Commitment to the highest professional ethics.
Background and drug screen.
Ability to perform essential functions and physical requirements with or without reasonable accommodation.
Must independently possess eligibility to work in the United States for any employer at the date of hire; employment visa sponsorship is not available.

Nice To Haves

MBA or similar advanced degree.
Significant knowledge of cross-border payment operations, including participant obligations, transaction processing, risk allocation, exceptions, disputes, settlement, and customer protections.

Responsibilities

Manage the development and ongoing maintenance of operating rules, product standards, and governance requirements for new products, services, processing models, and strategic initiatives.
Partner with product development teams throughout the product development lifecycle, advising on rules, standards, and governance requirements for new products, transaction types, and business capabilities.
Lead collaboration with Product, Operations, Risk, Legal, Compliance, Technology, and other functions to incorporate business, operational, regulatory, and customer requirements into rules and standards.
Identify industry and regulatory trends that affect the business and incorporate applicable changes into rules, standards, and governance processes.
Lead development of operating rules governance frameworks, including approval processes, change management, decision forums, and supporting documentation.
Advise internal departments, customers, and business partners on interpreting and applying operating rules and product standards.
Ensure operating rule and product standard changes receive review and approval through established governance processes.
Manage periodic publication of operating rules, rule change notifications, product standards, technical specifications, and related documentation, ensuring consistency across customer-facing materials.
Review and interpret third-party payment network and industry organization documentation to identify necessary business and system updates.
Develop and maintain governance processes for rule development, change management, exception management, and customer communications.
Develop scalable operating models, documentation standards, and governance practices to support growth of the operating rules function.
Support the company's risk management efforts and protection of the integrity and confidentiality of systems and data.
Build and lead a team.

Benefits

Medical coverage, including PPO and HDHP plans.
Dental insurance.
Vision insurance.
Company contributions to a Health Savings Account or pre-tax flexible spending accounts for commuting, health, and dependent-care expenses.
401(k) plan with a 100% company Safe Harbor match on the first 6% deferred, immediately upon eligibility.
Flexible Time Off for exempt employees and generous paid time off for non-exempt employees.
11 paid company holidays.
Paid volunteer day.
12 weeks of paid parental leave.
Maven Family Planning support, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and return-to-work support.
Eligibility for a discretionary incentive plan.