Strategic Sales Engineer

Sovos Compliance•,

2d•Remote

About The Position

Sovos is seeking a Strategic Sales Engineer to support its most complex customers and prospects. The role provides deep expertise in the Sovos product suite to Direct and Partner sales teams, handles escalated cases, and ensures solutions align with customer needs. It combines customer discovery, solution design, demonstrations, and coordination of handoffs from sales to onboarding. The position also involves supporting brokerage sales and account expansion, strengthening team knowledge and sales materials, and using AI tools to improve solution design and customer engagement.

Requirements

Ability to lead technical discovery sessions, design complex solutions, and present to executive audiences; experience in SaaS or enterprise technology sales is preferred.
Comfort presenting and selling to executive-level prospects and clients.
Excellent written and verbal communication skills.
Understanding of tax compliance workflows and ability to translate regulatory requirements into technical solutions, or readiness to learn quickly.
Strong project management skills, including follow-through and the ability to complete projects without significant oversight.
Ability to develop concepts, build alignment, drive implementation, and identify opportunities for continuous improvement.
Comfort with AI-assisted workflows and using AI tools to improve efficiency, analysis, and customer outcomes.
Must clear a background check upon hire due to client contractual obligations.

Nice To Haves

Experience in SaaS or enterprise technology sales.

Responsibilities

Provide domain expertise on the Sovos product suite to large, complex customers and prospects, and handle escalated cases from other Sales Engineers.
Lead client discovery sessions to identify challenges and understand tax information reporting needs, then align Sovos solutions to those needs.
Design and deliver customized demonstrations of Sovos SaaS solutions in collaboration with Sales, including presentations for executive audiences.
Collaborate on solution architecture by assessing customer system landscapes and translating them into integration solutions.
Assist with responses to requests for proposals (RFPs) and requests for information (RFIs).
Drive new brokerage sales opportunities with Alliances and support upselling to current clients with account management.
Coordinate seamless handoffs from sales to onboarding by partnering with the onboarding team.
Identify team knowledge gaps, provide training, and improve demonstrations, internal training, and proposal content.
Use AI tools to enhance solution design, streamline discovery, and improve customer engagement throughout the sales cycle.