Strategic Partnership Manager

ResQ•New York, NY

About The Position

ResQ is seeking a Strategic Partnerships Manager to expand its presence with major restaurant and franchise brands across the United States and North America. This relationship-driven, high-impact sales role develops corporate-level relationships with franchisors, franchise groups, and multi-unit operators, positioning ResQ as the preferred repairs, maintenance, and facilities management partner across national restaurant networks. The role focuses on securing strategic agreements that provide access to large numbers of restaurant locations, establishing standardized preventative maintenance programs, and building partnerships that grow from corporate relationships into adoption by franchise owners and operators. The manager will also pursue opportunities related to new restaurant construction, equipment installations, warranty services, and ongoing maintenance. ResQ describes its services as technology-enabled, with an AI-powered platform, intelligent dispatching, connected sensors, outcome-based pricing, and repair warranties.

Requirements

  • At least 7 years of experience in enterprise sales, strategic partnerships, or business development, ideally in the restaurant, franchise, or facilities management industries.
  • An established network of relationships with major restaurant brands, franchisors, and corporate decision-makers.
  • A proven track record of securing strategic partnerships, enterprise agreements, and preferred vendor relationships.
  • Strong understanding of restaurant franchise operations, including facilities, construction, procurement, and maintenance.
  • Experience selling facilities management, commercial equipment, or related services to restaurant organizations.
  • Strong negotiation, communication, and relationship-building skills.
  • A results-driven, self-starting approach and ability to succeed in a fast-paced environment and turn relationships into revenue.
  • Willingness to travel across the United States to build and maintain strategic partnerships.

Responsibilities

  • Identify, engage, and develop relationships with senior decision-makers at national and regional restaurant brands, including facilities, operations, procurement, construction, and franchise development teams.
  • Use industry relationships to generate business opportunities, develop a partnership pipeline, and secure enterprise-level agreements.
  • Negotiate preferred vendor agreements, approved supplier relationships, and system-wide service programs.
  • Work with restaurant brands to establish standardized preventative maintenance programs across their franchise networks.
  • Partner with restaurant development and construction teams to integrate ResQ into new openings, equipment installations, warranty services, and ongoing maintenance.
  • Collaborate with internal teams to turn corporate partnerships into active relationships and adoption across franchise owners and multi-unit operators.
  • Track opportunities, manage the pipeline, and deliver measurable results through new partnerships, revenue generation, and location expansion.
  • Own strategic partnerships from initial outreach through negotiation and expansion.
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