Strategic Partnership Manager

7‑Eleven•Dallas, OH

About The Position

The Commercial Fleet team at 7-Eleven manages fleet payment providers, channel partners, and strategic programs that drive commercial fuel volume across more than 8,000 retail fueling locations nationwide. The team also supports the growth of the 7FLEET Diesel Network, serving professional drivers, transportation companies, and fleet operators throughout the United States. The Strategic Partnership Manager manages and grows a portfolio of strategic partner relationships that contribute to the expansion and success of Commercial Fleet programs. This role is the primary liaison between 7-Eleven and assigned fleet payment providers, channel partners, technology partners, and other industry stakeholders. The manager collaborates with internal and external teams to identify growth opportunities, support partner initiatives, optimize program performance, and drive profitable fuel volume. The role requires a customer-focused, organized, relationship-driven professional comfortable working in a fast-paced business environment. Travel of up to 30% is required.

Requirements

3–7+ years of experience in account management, business development, sales, partnership management, or related customer-facing roles.
Experience managing B2B customer, partner, or vendor relationships.
Demonstrated success identifying growth opportunities and building long-term business relationships.
Experience presenting business performance results and recommendations to customers, partners, and internal stakeholders.
Strong relationship-building and stakeholder management skills.
Excellent verbal, written, presentation, and communication skills.
Ability to influence and collaborate across multiple teams and organizational levels.
Strong analytical mindset and ability to interpret business performance metrics and uncover growth opportunities.
Effective problem-solving and decision-making capabilities.
Strong organizational skills and ability to manage multiple priorities simultaneously.
Ability to work independently while maintaining strong communication and collaboration across remote teams.
Experience developing business recommendations based on data and market insights.
Proficiency in Microsoft Office Suite, Salesforce, and virtual collaboration tools.
Must be willing to travel up to 30%.

Nice To Haves

Experience in transportation, trucking, fleet payments, fuel retail, logistics, financial services, or related industries.
Experience utilizing Salesforce or similar CRM platforms.

Responsibilities

Manage a portfolio of strategic fleet payment, transportation, technology, and channel partner relationships.
Serve as the primary point of contact for assigned partners and develop trusted relationships with key stakeholders and executive decision-makers.
Develop and execute account plans that support fuel volume growth, network utilization, partner engagement, and program expansion.
Conduct recurring business reviews to evaluate performance, review metrics, identify opportunities, and align on future growth initiatives.
Analyze partner performance data, fuel volume trends, program utilization, and customer activity and provide actionable recommendations.
Communicate market feedback, competitive insights, customer needs, and growth opportunities to internal stakeholders on behalf of assigned partners.
Collaborate with Operations, Marketing, Finance, Product, Technology, Customer Service, Credit, and other cross-functional teams to execute partner initiatives.
Support the development, implementation, and execution of strategic programs that enhance the fleet portfolio value proposition.
Identify opportunities to increase network participation, fuel gallons, share of wallet, and overall partner performance.
Assist with contract renewals, business negotiations, program enhancements, and new partnership opportunities.
Research and resolve partner concerns by coordinating with internal and external business partners.
Maintain accurate account records, sales activity, business opportunities, and partnership developments in Salesforce or similar CRM platforms.
Monitor industry trends, competitive offerings, fleet payment innovations, and emerging technologies affecting the transportation and fuel industries.
Represent 7-Eleven fleet programs at industry trade shows, conferences, partner meetings, and customer events.
Support special projects and strategic business initiatives as assigned.