Strategic Partnership Specialist

Delta Dental • San Francisco, CA

8d

About The Position

The Strategic Partnership Specialist develops and manages strategic relationships with Practice Management System (PMS) vendors, benefit eligibility lookup providers, and other stakeholders in the Delta Dental member company technology ecosystem. The role connects business, technology, and industry partners to expand adoption of the Nexus platform and direct payer API integrations that streamline eligibility, claims, and information exchange across Delta member companies.

The specialist works with PMS vendors, dental offices, Delta member companies, the DDPA, and internal teams to identify business opportunities, increase platform adoption, and improve data exchange across the dental payer network. The role combines relationship management, industry expertise, and technical understanding, with a focus on dental practice operations, payer processes, and healthcare technology integrations.

Requirements

• At least 4 years of experience with a bachelor’s degree.
• Experience working with Practice Management Systems, healthcare software providers, or healthcare technology vendors.
• Strong knowledge of dental office operations, practice workflows, and provider business challenges.
• Experience building and managing strategic business relationships.
• Excellent verbal, written, presentation, and negotiation skills.
• Ability to translate technical concepts into business value and market opportunities.
• Experience leading cross-functional initiatives and managing multiple stakeholders.

Responsibilities

• Develop and manage executive-level strategic relationships with PMS vendors, eligibility verification providers, and other dental technology partners.
• Serve as the primary liaison between external partners and internal teams.
• Drive joint business planning and partnership strategies, facilitate business reviews, and identify opportunities to expand Nexus adoption and direct payer API integrations.
• Promote Nexus platform adoption and ecosystem growth through API integrations, go-to-market strategies, and partnerships with PMS vendors, providers, and payers.
• Translate Nexus capabilities into value propositions, demonstrate return on investment, and lead executive-level sales, partnership, and industry engagement strategies.
• Engage providers, DSOs, and practice leaders to understand workflow challenges, gather market insights, and develop solutions that improve technology adoption, efficiency, and provider experience.
• Use knowledge of the dental payer ecosystem to advance interoperability, modernize provider-payer connectivity, and build strategic partnerships across payers, PMS vendors, and trading partners.
• Conduct market and competitive analysis to identify industry trends, emerging technologies, potential partnerships, and growth opportunities.
• Collaborate across Product, Engineering, Delivery, Sales, Provider Relations, and Business Development to align partner needs, market insights, and business objectives with product strategy, integration execution, and long-term partner success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level