Strategic Partnership Specialist
About The Position
The Strategic Partnership Specialist develops and manages strategic relationships with Practice Management System (PMS) vendors, benefit eligibility lookup providers, and other stakeholders in the Delta Dental member-company technology ecosystem. The role bridges business, technology, and industry partners to expand adoption of the Nexus platform and direct payer API integrations that streamline eligibility, claims, and information exchange among Delta Dental member companies. The specialist works with PMS vendors, dental offices, Delta member companies, the DDPA, and internal stakeholders to identify business opportunities, increase platform adoption, and improve data exchange across the dental payer network. The role combines relationship management, industry expertise, and technical understanding, with a focus on dental practice operations, payer processes, and healthcare technology integrations.
Requirements
- Bachelor’s degree and 4+ years of experience.
- Experience working with Practice Management Systems, healthcare software providers, or healthcare technology vendors.
- Strong knowledge of dental office operations, practice workflows, and provider business challenges.
- Experience building and managing strategic business relationships.
- Excellent verbal, written, presentation, and negotiation skills.
- Ability to translate technical concepts into business value and market opportunities.
- Experience leading cross-functional initiatives and managing multiple stakeholders.
Responsibilities
- Develop and manage executive-level strategic relationships with PMS vendors, eligibility verification providers, and other dental technology partners.
- Serve as the primary liaison between external partners and internal teams.
- Drive joint business planning and partnership strategies, facilitate business reviews, and identify opportunities to expand Nexus adoption and direct payer API integrations.
- Grow Nexus platform adoption and the ecosystem through API-based integrations, go-to-market strategies, and partnerships among PMS vendors, providers, and payers.
- Translate Nexus capabilities into value propositions, demonstrate ROI, and lead executive-level sales, partnership, and industry engagement strategies.
- Engage providers, DSOs, and practice leaders to understand workflow challenges, gather market insights, and develop solutions that improve technology adoption, efficiency, and provider experience.
- Use knowledge of the dental payer ecosystem to advance interoperability, modernize provider-payer connectivity, and develop partnerships across payers, PMS vendors, and trading partners.
- Conduct market and competitive analysis to identify industry trends, emerging technologies, partnerships, and growth opportunities.
- Collaborate across Product, Engineering, Delivery, Sales, Provider Relations, and Business Development to align partner needs and market insights with product strategy, integration execution, and long-term partner success.
Benefits
- Competitive base and incentive pay.
- 401(k) with matching and non-matching contributions.
- Medical and pharmacy benefits.
- Employer-paid dental and vision benefits.
- Holistic wellbeing program with financial incentives.
- Paid time off, 12 paid holidays, and a birthday day off.
- Career development and tuition reimbursement.
- Recognition program.
- Adoption assistance, fertility treatment, and child, elder, and pet care assistance.
- Social responsibility and volunteer opportunities.
- Employee discount program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
