Strategic Meeting Solutions Lead

UCB • Atlanta, GA

6d • $126,000 - $165,000 • Hybrid

About The Position

The Strategic Meeting Solutions Lead leads end-to-end strategy, planning, execution, and continuous improvement for strategic meetings, congresses, and events. The role drives national and international congress strategy and ensures meetings are compliant, data-driven, and aligned with brand and communication objectives. It oversees customer experience, planning and logistics, budgets, analytics, registration platforms, vendors, and execution teams, while supporting process optimization and operational excellence. The position is located in Atlanta, Georgia, and reports to the Head of Operational Excellence, Epilepsy and Rare Syndromes. UCB describes its work approach as hybrid-first, with 40% of time spent in the office unless the position’s description or nature precludes this.

Requirements

• Bachelor’s degree or equivalent experience in congress management or a related field.
• At least 5 years of pharmaceutical or regulated-industry meeting experience.
• Ability to travel as needed, including occasional weekends.
• Proficiency with Microsoft Office and meeting management platforms.

Nice To Haves

• Strategic planning and execution leadership.
• Congress management and operational excellence experience.
• A digital, data-driven, and continuous improvement mindset.
• Strong stakeholder, vendor, and budget management skills.
• Excellent communication and presentation abilities.
• Ability to lead multiple complex programs simultaneously.

Responsibilities

• Drive strategic vision and innovation for national and international congresses.
• Lead end-to-end operational strategy and execution for meetings and events.
• Align meeting strategy with communication and brand objectives across internal teams and external agencies.
• Own the customer experience journey, including analytics, reporting, and effectiveness dashboards.
• Prioritize customer experience to achieve congress KPIs.
• Oversee planning, logistics, and on-site execution.
• Communicate professionally and follow up with suppliers, clients, and attendees.
• Manage and reconcile budgets, accruals, and financial tracking.
• Oversee registration platforms, eRequest workflows, and process optimization.
• Ensure compliance with TOV, purchasing standards, and internal policies.
• Supervise contractors, including the Meeting Specialist and Coordinator.
• Lead vendor evaluations, performance reviews, and quarterly business reviews.
• Ensure SOP adherence and support execution teams on compliance.
• Maintain and improve internal playbooks and databases.
• Oversee logistics vendors and third-party suppliers.
• Support national and local congress planning, including budgeting, room blocks, and execution oversight.
• Collaborate with internal stakeholders, external agencies, suppliers, clients, attendees, and contracted team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior