Recruitment Data Policies Strategic Meeting Solutions Lead

UCB • Atlanta, GA

6d • Hybrid

About The Position

The Strategic Meeting Solutions Lead leads the end-to-end strategy, planning, execution, and continuous improvement of strategic meetings, congresses, and events. The role drives strategy for national and international congresses and aligns meetings with communication and brand objectives, delivering compliant, data-driven, brand-aligned experiences. It oversees customer experience, analytics, reporting, effectiveness dashboards, planning and logistics, on-site execution, budgets, vendors, and execution teams. The position is located in Atlanta, Georgia, and reports to the Head of Operational Excellence, Epilepsy and Rare Syndromes.

The role partners with internal stakeholders, external agencies, suppliers, clients, attendees, and contracted team members. It also supports national and local congress planning, including budgeting and room blocks, and leads process optimization and continuous improvement. UCB describes its work environment as hybrid-first, with 40% of time spent in the office unless the role's description or nature precludes this.

Requirements

• Bachelor’s degree or equivalent experience in congress management or a related field.
• Minimum 5 years of pharmaceutical or regulated-industry meeting experience.

Nice To Haves

• Strategic planning and execution leadership.
• Congress management and operational excellence.
• A digital, data-driven, and continuous improvement mindset.
• Strong stakeholder, vendor, and budget management skills.
• Excellent communication and presentation abilities.
• Ability to lead multiple complex programs simultaneously.
• Proficiency with Microsoft Office and meeting management platforms.
• Flexibility to travel as needed, including occasional weekends.

Responsibilities

• Drive strategic vision and innovation for national and international congresses.
• Lead end-to-end operational strategy and execution for meetings and events.
• Align meeting strategy with communication and brand objectives across internal teams and external agencies.
• Own the customer experience journey, including analytics, reporting, and effectiveness dashboards.
• Prioritize customer experience to achieve congress KPIs.
• Oversee planning, logistics, and on-site execution.
• Maintain professional communication and follow up with suppliers, clients, and attendees.
• Manage and reconcile budgets, accruals, and financial tracking.
• Oversee registration platforms, eRequest workflows, and process optimization.
• Ensure compliance with TOV, purchasing standards, and internal policies.
• Supervise contractors, including the Meeting Specialist and Coordinator.
• Lead vendor evaluations, performance reviews, and quarterly business reviews.
• Ensure SOP adherence and support execution teams on compliance.
• Maintain and improve internal playbooks and databases.
• Oversee logistics vendors and third-party suppliers.
• Support national and local congress planning, including budgeting, room blocks, and execution oversight.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior