About The Position
Blaze is hiring an Account Manager to help uphold the quality of its customer service and marketing outputs as the company scales its agentic marketing platform. Account Managers act as strategic operators and client growth partners, owning outcomes rather than simply checking in and reporting back. The role manages a portfolio of client accounts, develops campaign strategy, drives execution through Blaze, and proactively guides clients toward growth. It combines marketing insight, operational rigor, and client leadership to deliver measurable results. The Account Manager is expected to focus on KPIs, lead client conversations, and ensure marketing outputs reflect strong taste, thoughtful use of AI, and an understanding of what drives customer growth. Success is measured by improvements in client KPIs, client retention and expansion, fewer scope-creep incidents, and expansion opportunities identified and executed.
Requirements
- 8+ years of experience in account management, client strategy, growth marketing, or digital marketing.
- Experience managing multiple client accounts simultaneously.
- Strong understanding of social media engagement strategy.
- Experience structuring campaign calendars.
- Exceptional written and verbal communication skills.
- High level of organization and operational discipline.
Nice To Haves
- Excitement about AI-powered marketing systems.
- Proactive approach and structured thinking.
- Comfort setting boundaries.
- KPI-driven approach.
- Calmness under pressure.
- Attention to detail while maintaining strategic perspective.
Responsibilities
- Own a portfolio of client accounts and their performance KPIs.
- Translate business objectives into structured advertising and organic campaigns.
- Build and maintain forward-looking campaign calendars.
- Guide clients toward engagement-first growth strategies.
- Align execution with agreed scope and prevent unnecessary scope expansion.
- Coordinate with internal teams to ensure high-quality output.
- Analyze engagement metrics across advertising channels and act on insights to grow accounts.
- Grow organic Instagram, Facebook, TikTok, and other channels.
- Lead monthly performance reviews with insights and next-step recommendations.
- Iterate campaigns based on what is resonating.
- Identify expansion opportunities based on performance data.
- Review and refine AI-generated videos and images.
- Prevent brand inconsistencies and low-quality AI-generated content.
- Serve as the primary strategic partner and point of contact for clients.
- Run structured monthly calls with clear agendas and outcomes.
- Proactively surface risks and opportunities.
- Balance collaboration with confident direction.
Benefits
- Collective support and mentorship from the manager.
- Encouragement to take risks, try new things, and be creative.
- Opportunities to exchange and engage in feedback.
- Continual opportunities to stretch and raise personal standards.
- Rewards for achieving excellence and mastery.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
