Senior Strategic Account Manager, GTM

Chainlink Labs

9d • $111,000 - $273,000 • Remote

About The Position

Chainlink Labs is hiring a Senior Strategic Account Manager to own and grow a portfolio of strategic DeFi accounts, including protocols in lending, perpetuals and derivatives, and liquid staking. The role focuses on increasing adoption of Chainlink services and serving as a trusted advisor to protocol stakeholders. The account manager will understand customers’ roadmaps, governance, and economics to identify where Chainlink can add value.

The role represents customer needs internally by sharing feedback and feature requests with Product, Engineering, and go-to-market teams. It also coordinates Solutions Architects, Product, Legal, and Marketing to support integrations, launches, and co-marketing. Chainlink Labs is remote-first, subject to residence in an approved hiring jurisdiction, and requires working hours that overlap with Eastern Time unless otherwise stated. Team members may work outside their primary country of legal residence for up to 90 days per calendar year. Travel of 20% or more is required.

Requirements

• At least 3 years of account management, new business, and/or relationship management experience in technical environments.
• Experience managing large, complex accounts and engaging stakeholders across organizational levels and functions.
• Knowledge of web3/blockchain technology and strong DeFi experience, including personal hands-on DeFi experience.
• Understanding of how Chainlink integrates with DeFi protocols and the value it provides.
• Technical fluency sufficient to participate in product and architecture discussions with protocol engineers and identify when to involve other stakeholders.
• Strong commercial judgment and negotiation skills, including experience structuring and closing multi-stakeholder deals.
• Excellent written and verbal communication skills, including governance forum posts, executive summaries, proposals, and live negotiations.
• Ability to work with ambiguity in a fast-moving, globally distributed environment and manage multiple high-importance accounts.
• Ability to travel 20% or more.
• Must reside in an approved hiring jurisdiction; working hours must overlap with Eastern Time unless otherwise stated for the role.

Nice To Haves

• Hands-on development experience on web3/DeFi projects.
• Strong experience working with DAOs.
• Technical background or ability to read Solidity and on-chain data.
• Knowledge of data infrastructure/oracles, interoperability, and orchestration markets.
• Exposure to institutional or TradFi-adjacent DeFi, including RWAs, tokenized funds, or stablecoin issuers.
• Experience in a high-growth startup or scale-up.

Responsibilities

• Own and grow a portfolio of strategic DeFi accounts, supporting and expanding adoption of Chainlink services.
• Build relationships with founders, core contributors, risk teams, DAO delegates, and service providers.
• Understand each protocol’s roadmap, governance, and economics to identify and shape opportunities for Chainlink.
• Communicate customer feedback and feature requests to Product, Engineering, and go-to-market teams to inform roadmap and priorities.
• Coordinate Solutions Architects, Product, Legal, and Marketing to deliver integrations, launches, and co-marketing in line with internal and partner objectives.
• Structure and close complex, multi-stakeholder commercial deals, including custom high-value arrangements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed