Strategic Account Manager
About The Position
The Strategic Account Manager at Davies Technology Solutions (DTS) identifies and pursues opportunities to expand the range of DTS products and solutions within existing client accounts. The role builds strong client relationships, understands client needs, and works collaboratively with internal teams to drive cross-selling initiatives. Reporting to the Director of Client Growth, the position plays a critical role in achieving revenue growth targets. DTS provides technology products and services to highly regulated clients. The role involves managing client relationships and sales opportunities, presenting tailored solutions, and coordinating with Client Success and subject-matter experts to support sales and implementation.
Requirements
- At least 5 years of experience in sales, account management, or business development; the posting specifies a range of 5–7 years.
- Proven success cross-selling and expanding client accounts.
- Strong sales and negotiation skills.
- Excellent relationship-building and client management abilities.
- Proficiency with CRM software and sales analytics tools.
- Results-driven approach and focus on achieving sales targets.
- Ability to collaborate effectively across teams.
- Strategic thinking and strong problem-solving skills.
- In-depth knowledge of sales strategies, account management, and cross-selling techniques.
- Ability to build and maintain relationships with key stakeholders and decision-makers.
- Strong analytical skills for interpreting client data and market insights.
- Exceptional written and verbal communication skills.
- Ability to manage multiple clients and projects simultaneously and deliver timely, successful outcomes.
Nice To Haves
- Sales, account management, or business development experience in the technology sector.
Responsibilities
- Build and maintain relationships with key stakeholders and decision-makers at client organizations.
- Meet or exceed sales targets and contribute to DTS revenue growth.
- Conduct regular client meetings and touchpoints to understand needs, challenges, and opportunities.
- Analyze client accounts to identify cross-selling opportunities for DTS products and solutions.
- Develop strategies for introducing new products to existing clients in line with their business goals and needs.
- Prepare and present proposals, product demonstrations, and business cases that explain the value of new offerings.
- Negotiate terms and close sales, supporting a seamless transition and implementation of new products.
- Work with the Client Success Team to understand client satisfaction and account dynamics.
- Collaborate with subject-matter experts to provide clients with product knowledge and technical expertise during the sales process.
- Maintain a sales pipeline and track opportunities from initial contact through closure.
- Use CRM tools to document client interactions, manage sales activities, and monitor progress.
- Monitor industry trends, the competitive landscape, and client needs to inform growth strategies and identify opportunities.
- Track and report KPIs related to client growth, sales activities, and revenue generation.
- Maintain regular and dependable attendance and be available to perform job responsibilities during established work hours.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with employer matching
- Discretionary Time Off for exempt employees
- Paid Time Off for non-exempt employees
- Paid holidays
- Life insurance
- Short-term disability coverage
- Long-term disability coverage
- Paid sick leave where required by law
- Paid family and parental leave where required by law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
