Strategic Account Manager

Independence Pet Holdings•North Carolina, NC
•$74,122 - $92,653•Hybrid

About The Position

Pumpkin is seeking a highly motivated, results-driven, field-based Strategic Account Manager to support its veterinarian channel, expand the customer base, and drive revenue growth. The role focuses on building strong client relationships, executing effective sales strategies, and educating veterinary professionals about the value of pet insurance. The position is based in Raleigh, North Carolina, and requires weekly territory travel throughout the Raleigh metro area and surrounding areas. The schedule is four in-field days and one home-office day per week. The Strategic Account Manager owns a portfolio of 125–150 accounts and is responsible for developing partnerships, growing revenue, and serving as a trusted advisor and subject-matter expert to veterinary partners.

Requirements

  • At least 5 years of sales experience.
  • At least 2 years of field or outside sales experience.
  • Proven success in low-structure or startup environments.
  • Strategic and creative approach to sales.
  • Entrepreneurial spirit and self-starter attitude.
  • Experience with concept selling in B2B or B2B2C environments.
  • Strong data analysis and territory planning skills.
  • Solid foundation in core sales skills, including route planning, objection handling, and closing.
  • Ability to obtain a Property & Casualty License within 30 days.
  • Ability to work nights and weekends.
  • Bachelor’s degree or equivalent work experience.
  • Valid driver’s license from state of residency.

Nice To Haves

  • Salesforce CRM experience.
  • Pet insurance experience.
  • Active P&C Producer’s License.

Responsibilities

  • Actively pursue and close new business, targeting consistent quarter-over-quarter growth.
  • Own and manage a portfolio of 125–150 accounts to drive quotes, policies, and revenue.
  • Conduct an average of 24 product training sessions per quarter.
  • Develop and execute customized sales strategies using data and performance insights.
  • Serve as a trusted advisor and subject-matter expert to veterinary partners, fostering long-term client relationships.
  • Build strategic partnerships and maintain a strong pipeline of new opportunities.
  • Use persuasive presentations and persistent follow-up to drive behavior change.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Basic life insurance at no cost to the employee.
  • Company-paid short-term and long-term disability.
  • 12 weeks of 100% paid parental leave.
  • Health Savings Account (HSA).
  • Flexible Spending Accounts (FSA).
  • Retirement savings plan.
  • Personal paid time off.
  • Paid holidays and a company-wide Wellness Day off.
  • Paid time off to volunteer at nonprofit organizations.
  • Pet-friendly office environment.
  • Commuter benefits.
  • Group pet insurance.
  • On-the-job training and skills development.
  • Employee Assistance Program (EAP).
  • Commission eligibility.
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