Strategic Account Manager, Northwest

argenx•Seattle, WA
•Remote

About The Position

The Strategic Account Manager (SAM) develops, communicates, and implements strategic business plans for assigned accounts and expands corporate relationships with key stakeholders, including C-suite and Director-level leaders. Customers include Academic Medical Centers (AMCs), Integrated Delivery Networks (IDNs), and regional health systems. The territory covers Washington, Oregon, Alaska, Idaho, Utah, and western Montana. The role partners with internal and field-based colleagues to execute market objectives and strategies, build account relationships, identify patient pathway and pull-through opportunities, and provide insight into the needs of large healthcare systems. The position reports to the Business Leader and requires residence within the territory and approximately 50% travel within the territory, with additional attendance at domestic and global events as needed.

Requirements

  • Bachelor’s degree.
  • At least 10 years of related pharmaceutical experience, including at least 3 years of direct, successful Strategic Account Management experience.
  • Experience managing IDN, health system, and Academic Medical Center accounts.
  • Demonstrated strategic thinking and effective account management, including objective evaluation of opportunities.
  • Excellent interpersonal, oral, and written communication skills, including the ability to synthesize data and clearly present market and account issues, challenges, and priorities.
  • Strong track record of successful account management.
  • Strong business acumen, strategic planning, executive-level selling, cross-functional collaboration, and leadership skills.
  • Must reside within the geographic territory.
  • Ability to work effectively in a matrixed, highly collaborative environment.
  • Alignment with argenx pillars of Co-Creation, Innovation, Empowerment, Excellence, and Humility.
  • Ability to travel approximately 50% within the territory as needed to meet accounts and attend domestic and global events.

Nice To Haves

  • Advanced degree.
  • Experience in rare disease or neurology.

Responsibilities

  • Develop and implement account development and pull-through strategies for assigned IDN, health system, and AMC accounts.
  • Elevate argenx partnerships with complex and important customers from transactional relationships to value-added partnerships.
  • Collaborate with internal and field-based partners to execute objectives, goals, and strategies across the specified market.
  • Provide insight into the needs and opportunities of large healthcare systems and develop repeatable, scalable engagement practices.
  • Establish corporate relationships with key account stakeholders.
  • Build and maintain strong relationships with key accounts to support customer satisfaction and loyalty.
  • Collaborate with internal cross-functional partners, Thought Leader Liaisons, Medical Science Liaisons, and Field Clinical Educators to implement corporate strategies in targeted accounts.
  • Work with Territory Business Managers and Business Leaders to develop and support patient pathways and pull-through opportunities in execution of market strategy.
  • Identify co-creation opportunities through market research, landscape analysis, and customer engagement.
  • Facilitate greater compliant access for argenx team members within accounts.
  • Lead and conduct regular business reviews of targeted accounts with cross-functional teams.

Benefits

  • Retirement savings plans.
  • Health benefits.
  • Other benefits subject to the terms of applicable plans and program guidelines.
  • Eligible to participate in short-term and long-term incentive programs, subject to applicable plan terms and policies.
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