Strategic Account Director - Digital Health

Xealth•Seattle, WA

10h•Remote

About The Position

Xealth created the leading digital health platform helping health systems deliver connected, personalized care at scale. Embedded in the EHR, it enables clinicians to prescribe, automate, and measure the impact of digital tools--including apps, services, and wearable data--within existing workflows. Now part of Samsung's connected care vision, Xealth enhances decision-making, reduces friction, and supports enterprise-wide digital health strategies. Trusted by more than 500 hospitals and 70+ solution partners, Xealth provides a scalable foundation for delivering connected, personalized, and preventative care--empowering health systems to drive outcomes, engagement, and operational efficiency while advancing digital transformation. As a market-leading digital health platform recognized for excellence and culture, some of our recent accolades include: Newsweek’s World’s Best Digital Health Companies (2024-2026), consecutive Gold Digital Health Awards, and we were named a BuiltIn Best Place to Work for 2025 and 2026.

Requirements

10+ years of Healthcare Technology Account Management, Sales, or Consulting, working with C-level stakeholders within enterprise health systems
Experience introducing, integrating, and scaling technology products and services, preferably SaaS solutions, into enterprise healthcare companies
Knowledge of EHR/EMR, including experience with modern software products that integrate into Epic or Cerner, along with a thorough understanding of the digital health ecosystem and their technical mechanisms (FHIR, HL7, other APIs, etc)
Ability to represent Xealth’s product, technology, and EMR integrations to stakeholders at all levels

Nice To Haves

Startup experience
Executive relationships within enterprise health systems
Experience with SaaS products that include PHI or integrate into EMR systems like Epic or Cerner
Digital Health Consulting or Product Management experience

Responsibilities

Provide strategic account management from onboarding and activation through to invoicing, value reporting, QBRs, and the renewal and expansion process to ensure account growth.
Maintain tactical oversight to ensure implementations run smoothly
Build strong stakeholder relationships, specifically around digital health with health system peers, sharing best practices across the Xealth ecosystem.
Deeply understand your clients Digital Health strategies and to tie Xealth into their digital and virtual care programs with measurable ROI.
Evangelize Xealth and advocate for your customers, both internally and by becoming an active part of the Xealth community (forums, trade shows, events, etc), encouraging client participation, and showcasing success stories.
Partner with Sales, Product, Implementation, and Engineering teams to ensure exceptional client outcomes.