Strategic Account Director - Digital Health

Xealth • Seattle, WA

2h • Hybrid

About The Position

Xealth created the leading digital health platform helping health systems deliver connected, personalized care at scale. Embedded in the EHR, it enables clinicians to prescribe, automate, and measure the impact of digital tools--including apps, services, and wearable data--within existing workflows. Now part of Samsung's connected care vision, Xealth enhances decision-making, reduces friction, and supports enterprise-wide digital health strategies. Trusted by more than 500 hospitals and 70+ solution partners, Xealth provides a scalable foundation for delivering connected, personalized, and preventative care--empowering health systems to drive outcomes, engagement, and operational efficiency while advancing digital transformation.
As our Strategic Account Director you’ll manage a book of premier enterprise health systems with a focus on growing executive relationships and account growth. You’ll work closely and frequently with clinical and executive stakeholders to articulate the value of Xealth and our Partner Solutions, help make Xealth part of their digital health strategies, and achieve measurable clinical or operational goals.

Requirements

• 10+ years of Healthcare Technology Account Management, Sales, or Consulting, working with C-level stakeholders within enterprise health systems
• Experience introducing, integrating, and scaling technology products and services, preferably SaaS solutions, into enterprise healthcare companies
• Knowledge of EHR/EMR, including experience with modern software products that integrate into Epic or Cerner, along with a thorough understanding of the digital health ecosystem and their technical mechanisms (FHIR, HL7, other APIs, etc)
• Ability to represent Xealth’s product, technology, and EMR integrations to stakeholders at all levels

Nice To Haves

• Startup experience
• Executive relationships within enterprise health systems
• Experience with SaaS products that include PHI or integrate into EMR systems like Epic or Cerner
• Digital Health Consulting or Product Management experience

Responsibilities

• Provide strategic account management from onboarding and activation through to invoicing, value reporting, QBRs, and the renewal and expansion process to ensure account growth.
• Maintain tactical oversight to ensure implementations run smoothly
• Build strong stakeholder relationships, specifically around digital health with health system peers, sharing best practices across the Xealth ecosystem.
• Deeply understand your clients Digital Health strategies and to tie Xealth into their digital and virtual care programs with measurable ROI.
• Evangelize Xealth and advocate for your customers, both internally and by becoming an active part of the Xealth community (forums, trade shows, events, etc), encouraging client participation, and showcasing success stories.
• Partner with Sales, Product, Implementation, and Engineering teams to ensure exceptional client outcomes.

Benefits

• Paid parental leave.
• Comprehensive medical, dental, and vision policies. Xealth covers 100% of employee premiums.
• Employee Assistance Programs.
• $250 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
• Generous learning & development opportunities for you to grow your skills and career.
• 401k Match: Xealth offers a dollar-for-dollar match up to 3%.
• Flexible time off & 10 standardized holidays.
• $500 yearly fitness stipend to spend on staying active.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 11-50 employees