Strategic Account Director

GS1 US • Ewing, NJ

2d • Hybrid

About The Position

GS1 US is seeking a Strategic Account Director to join their dynamic and innovative organization. This role offers the opportunity to formulate, execute, and oversee account strategies to cultivate strong, lasting relationships with identified accounts. The primary goal is to align account and GS1 US strategies, ensuring subscription renewals, upgrades, and significant new business revenue growth. GS1 US emphasizes a world-class culture and invests in its employees, offering a hybrid work environment and a high-performance setting.

Requirements

• 10+ years of solutions and global sales experience.
• 5+ years in industries related to Marketplaces, CPG/FMCG Grocery, Retail Apparel, General Merchandise, Healthcare, and Foodservice.
• Strategic thinker with the ability to link industry adoption efforts to key account planning.
• Ability to establish, sustain, and influence executive relationships and decision making.
• Ability to actively listen to customer needs, interpret those needs into a requirement set, and creatively deliver a solution for resolution.
• Excellent communicator (oral and written).
• Strong relationship builder.
• Ability to resolve customer business challenges using a solutions-orientation approach.
• Ability to build credibility and become an effective and respected ally of other senior leaders both internally and externally.
• Possess business acumen and negotiating experience and presence.
• Expert at identifying, negotiating, and closing large sales, including commercial contracts.
• Lead by example and demonstrate a bias toward action, results orientation, and a style conducive to teamwork.
• Ability to identify key interdependencies between internal functional organizations and decision makers.
• Ability to develop and sustain key relationships high, wide, and deep across the business enterprise.
• In-depth supply chain and operational knowledge including business process design capability.
• Astute time management skills.
• Key Account management experience.
• Proven ability to identify, negotiate and close large sales, including commercial contracts.
• Boundary Spanning Effectiveness; can get things done across multi-functional areas.
• Excellent relationship builder – one on one, one too many, internally and externally.
• Experience functioning as an effective change agent within an organization.

Nice To Haves

• Multi-Domain Knowledge (preferred) CPG/FMCG Grocery, Retail Apparel, General Merchandise, Healthcare, Foodservice, and other Industry Verticals.
• Strong executive presence.
• Knowledge and proven experience of Miller Heiman Strategic Selling.

Responsibilities

• Formulate, execute, and oversee aligned account strategies.
• Cultivate robust, extensive, and enduring relationships with identified accounts.
• Align account and GS1 US strategies.
• Secure subscription renewals, upgrades, and substantial new business revenue gains.
• Provide strategic account management to key customer accounts.
• Ensure products, solutions, and services support and drive short-term and long-term customer business objectives.
• Act as the liaison between key customers and functional areas/business teams.
• Identify and resolve account issues (billing, customer service, merger & acquisition activities).
• Manages assigned accounts and develops and implements effective strategies to win and maintain their business.
• Develops and executes account strategies.
• Leads regular account reviews to ensure relevance and impact of key account strategies.
• Develops, maintains, and enhances a high, wide, and deep relationship with assigned key accounts.
• Provides ‘one face to the customer’ for GS1 US.
• Works to advocate the adoption of standards in the appropriate industry.
• Coordinates and consults with internal matrix partners to deliver the right solution(s) to solve specific customer problems and achieve customer business objectives.
• Identifies solution enhancements or innovations to best serve and anticipate customer/industry needs.

Benefits

• Great pay
• Health (medical, RX, dental, vision) - effective immediately
• 401(k) with Employer Safe Harbor and Profit Sharing Contributions - effective immediately
• Short and Long Term Disability Coverage
• Mental Health and Wellbeing (6 employer sponsored therapy and coaching sessions)
• Individual Wellness Platform
• Paid Parental Leave
• Generous PTO and Company Paid Holidays
• LinkedIn Learning
• Tuition Reimbursement
• Kudos (employee recognition and engagement platform)
• Catered Lunches 2x/week on in office days

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed