Str Mgmt/Produce Dept Leader

Kroger•Orland Park, IL

About The Position

Implement company and division policies to maximize sales and profits in the produce department while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Plan, organize, direct, and control department activities, and, within the scope of authority, may take charge of store operations when the store manager is absent. The role oversees produce personnel, department operations, inventory, merchandising, customer service, and cleanliness.

Requirements

Be willing to work flexible morning, afternoon, evening, and night schedules as work demands.
Be willing and available to work weekends and holidays as needed.
Understand key components of department operations, including people management, merchandising, computer-assisted ordering, inventory management, shrink control, customer service, labor scheduling, and expense control.
Have working knowledge of produce and preparation and general knowledge of store operations.
Communicate effectively with employees, customers, and supervisors; remain alert and react quickly to changing priorities and demands.
Have effective written and oral communication skills.
Be able to make intelligent decisions quickly.
Be able to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Possess the abilities and skills needed for effective production, merchandising, and customer service related to merchandise sales.

Nice To Haves

Produce work experience or similar experience in food preparation.
A past work record reflecting dependability and integrity.

Responsibilities

Build customer relations through personal example and implementation of company policies; handle customer complaints and assist with store security.
Make recommendations concerning hiring, firing, discipline, demotion, transfer, and evaluation of produce department personnel; onboard and train employees, including teaching them to read scales and prices correctly.
Train employees in price marking, customer courtesy, and productivity, and ensure they apply their skills effectively.
Supervise all aspects of salad bar operations.
Discuss practical and efficient schedules for full-time and part-time employees with the store manager.
Ensure department personnel maintain a personable, clean, neat, properly uniformed, and identifiable appearance.
Maintain good communication with store personnel.
Direct the receiving, storage, pricing, and merchandising of produce products.
Order products and supplies to maintain adequate stock and optimal department inventory levels.
Maintain and submit required records and reports and use them effectively.
Maintain cleanliness throughout the department, including cleaning or defrosting cases on schedule, cleaning floors, keeping coolers and preparation areas orderly, and disposing of waste and materials properly.
Keep adequate supplies available, including bags and pricing and marking equipment.
Continuously analyze department operations—including space allocation, design, displays, price marking, rotation, inventory, and staffing—and make changes or recommendations to the store manager as appropriate.
Promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
Interact promptly, tactfully, calmly, courteously, and professionally.
Manage people and organize workloads effectively.
Perform duties assigned by the store manager and/or supervisor.
Perform the essential functions of the position with or without reasonable accommodation.