Str Mgmt/Grocery Dept Leader

Kroger•Boulder, CO

About The Position

The Grocery Department Leader’s primary leadership responsibility is to create an uplifting, friendly customer experience by providing exceptional service and satisfying customers’ needs. The role oversees the efficient operation of all Grocery Department functions and activities, while supporting associates through interviewing, training, performance evaluation, recognition, coaching, and feedback. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Effective communication and customer service skills.
Knowledge of basic math.
Ability to handle stressful situations.
Ability to lead other associates.
Flexibility in work schedule.
Successful completion of basic and supervisory skills.

Nice To Haves

High school diploma.
Assistant Grocery Department Leader experience.

Responsibilities

Create an uplifting and friendly customer experience through exceptional service.
Establish an uplifting work environment where associates feel valued, appreciated, and engaged.
Empower associates to create a simple, fresh, and inspired shopping experience for every customer.
Prioritize and plan work activities, using time efficiently.
Communicate company, department, and job-specific information to associates, including information from board meetings and huddles.
Ensure new associates are properly oriented to the department and understand the benefits of working for Kroger.
Adhere to local, state, and federal laws and company guidelines.
Oversee and manage the efficient operations of all Grocery Department functions and activities.
Identify and resolve problems in a timely manner by gathering and analyzing information and developing alternate solutions.
Motivate self and others to achieve goals, and communicate change effectively by building commitment and overcoming resistance.
Support the company’s customer and associate promise and the Customer 1st team.
Delegate work assignments appropriately, provide clear direction, and monitor progress.
Be on time for work and meetings and ensure responsibilities are covered when absent.
Execute action plans and daily priorities, including performance goals and best practices.
Adhere to food safety regulations and out-of-stock standards, including effective use of Computer Assisted Ordering.
Stay current with present, future, seasonal, and special advertisements.
Promote corporate brands to customers and ensure associates are educated about them.
Schedule Grocery associates to provide adequate department coverage for customer demand.
Provide actionable feedback to help teams and individuals grow and help associates understand how their work aligns with key store initiatives.
Monitor and control department supply expenses.
Assist store management with department budget preparation and profit-and-loss reviews, and take appropriate action on financial reports.
Develop and implement a department business plan to achieve desired results.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Perform the essential functions of the position with or without reasonable accommodations.