Store Team Member (Cashier, Stocker, Animal Care)

Pet Supplies Plus•Parma, OH
•Onsite

About The Position

The Store Team Member provides exceptional, neighborly service to customers and their pets. Team members help customers choose pet products, compare food ingredients, fit pets with equipment, answer animal-care questions, stock shelves, process purchases, and care for animals in the store. The role may specialize in cashier, stocking, or pet-care duties, though team members may handle a variety of tasks. Cashier duties include accurately and efficiently processing purchases and explaining Preferred Pet Club membership offers. Stocker duties include safely unloading delivery trucks with proper equipment, stocking shelves, and carrying purchases to customers’ cars. Pet-care duties include cleaning habitats, feeding and handling animals, and answering questions about animal care. The position involves heavy lifting and standing for extended periods. Candidates must be at least 16 years old and pass a drug screening in applicable states. The company supports learning through interactive Pet Degree pay-for-knowledge programs and offers pet-care training.

Requirements

  • Be at least 16 years old.
  • Pass a drug screening in applicable states.
  • Be knowledgeable about animals and products to provide outstanding customer service.
  • Be flexible to work evenings, weekends, and holidays.
  • Be able to perform heavy lifting of 40–65 pounds and stand for long periods.

Responsibilities

  • Provide exceptional, neighborly service to customers and their pets.
  • Help customers select pet toys, food, harnesses, and other products; compare product ingredients and answer animal-care questions.
  • Process customer purchases accurately and efficiently.
  • Provide information about Preferred Pet Club membership and offers.
  • Safely unload delivery trucks using proper equipment.
  • Stock shelves with pet food, toys, treats, and other products.
  • Carry purchases, including bags of kibble and cat litter and aquariums, to customers’ cars.
  • Care for store pets, including cleaning habitats, feeding, and handling animals.
  • Support coworkers by providing backup when extra help is needed.

Benefits

  • Employee discounts
  • Flexible schedules
  • Pay increases and pet-care training programs
  • Promotion-from-within culture
  • Medical, dental, and vision plans for full-time employees
  • Health savings and flexible spending accounts for full-time employees
  • Interactive Pet Degree pay-for-knowledge programs
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