Store Team Member (Cashier, Stocker, Animal Care)

Pet Supplies Plus•Westlake, OH

4d•Onsite

About The Position

As a Store Team Member at Pet Supplies Plus, you provide friendly, knowledgeable service to neighbors and their pets. The role may include helping customers select pet products, comparing food ingredients, fitting pets with harnesses, educating customers about animal ownership, stocking shelves, ringing up purchases, and caring for animals in the store. Team members may specialize in cashier, stocker, or pet care duties. The position can be physically demanding, involving heavy lifting of 40–65 pounds and standing for long periods. Learning is supported through interactive Pet Degree pay-for-knowledge programs.

Requirements

Be at least 16 years old.
Pass a drug screening in applicable states.
Be knowledgeable about animals and pet products.
Be flexible to work evenings, weekends, and holidays.
Be able to meet the physical demands of heavy lifting (40–65 pounds) and standing for long periods.

Responsibilities

Provide exceptional, neighborly service to customers and their pets.
Help customers select appropriate pet products and compare food ingredients.
Fit pets with harnesses and educate customers about animal ownership and care.
Process purchases accurately and efficiently.
Provide Preferred Pet Club membership information and explain available offers.
Safely unload delivery trucks using proper equipment.
Stock shelves with pet food, toys, treats, and other products.
Carry customers’ purchases, including bags of kibble, cat litter, and aquariums, to their cars.
Care for store pets, including cleaning habitats, feeding, and handling animals.
Answer customers’ questions about animal care.
Back up coworkers when additional help is needed.