Store Team Member

Kwik Chek Food Stores Inc • Austin, TX

4d

About The Position

The Store Team Member supports the store management team in completing store-level tasks across areas such as cash register operations, customer service, housekeeping, and other related functions. The role is responsible for delivering an exceptional customer experience that supports TXB’s purpose to “Leave ‘em Better.” Team members are expected to uphold the company’s values of authenticity, hospitality, and integrity and contribute to team and company goals.

Requirements

• Reliable transportation.
• Comply with applicable local, state, and federal laws, regulations, and certifications.
• Be reliable, punctual, honest, and maintain a good attitude.
• Excellent customer service skills.
• Good verbal communication skills.
• Ability to operate available equipment such as cash registers, calculators, or scanners.
• Basic mathematical skills for making change and giving refunds.
• Knowledge of company products, services, and customer-related policies.
• Ability to multitask and work in a fast-paced environment.
• Successful completion of on-the-job training.
• Ability to lift up to 50 pounds.
• Ability to stand for prolonged periods while working on a cash register or related equipment.
• Ability to perform repetitive movements over long periods.
• May need to work nights, weekends, and holidays on a rotating basis.

Responsibilities

• Support the store management team with store-level tasks.
• Provide customer service and greet customers as they enter the location.
• Accept cash, credit, and debit payments for purchases.
• Assist customers with questions, price discrepancies, product locations, complaints, and requests for information.
• Balance the cash register at the beginning and end of shifts and reconcile sales at the end of shifts.
• Process returns and exchanges according to store policy.
• Identify product and service prices and calculate bills using available equipment.
• Bag, box, and wrap purchased items.
• Complete guest-centered duties and maintain a clean environment.
• Perform housekeeping, including cleaning, dusting, sweeping, mopping, and emptying trash.
• Replenish products and supplies to maintain in-stock conditions.
• Check in external and internal vendors according to corporate procedures.
• Execute assigned store-level marketing programs.
• Participate in team efforts to achieve departmental and company goals.
• Report unsafe activities to a supervisor and/or Human Resources.
• Perform other related duties as assigned.

Benefits

• Free work uniforms.
• Free fountain drinks up to 32 oz while on the clock.
• Daily Pay Partner.
• Health, dental, vision, disability, life, and critical illness insurance plans, subject to eligibility based on average weekly hours worked and tenure.
• Vacation, holiday, and bereavement leave, subject to eligibility based on average weekly hours worked and tenure.
• 401(k) retirement plan, with eligibility after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed