Store Team Member

Kwik Chek Food Stores Inc•Kyle, TX

About The Position

The Store Team Member supports the store management team in completing store-level tasks and performs duties across different areas of the store, including cash register operations, customer service, housekeeping, and other related functions. The role helps provide an exceptional customer experience in keeping with TXB’s purpose to “Leave ‘em Better.” The position requires reliable transportation, dependability, punctuality, honesty, a positive attitude, customer service and verbal communication skills, and the ability to operate store equipment and perform basic math. No prior experience is necessary; successful completion of on-the-job training is required. Physical requirements include lifting up to 50 pounds, prolonged standing and working with a cash register or related equipment, and repetitive movements. Nights, weekends, and holidays may be required on a rotating basis.

Requirements

  • Reliable transportation.
  • Be reliable, punctual, honest, and have a good attitude.
  • Excellent customer service skills and good verbal communication skills.
  • Ability to operate available equipment such as cash registers, calculators, or scanners.
  • Basic mathematical skills to make change and give refunds as needed.
  • Knowledge of the company’s products, services, and customer-related policies.
  • Abide by applicable local, state, and federal laws and regulations/certifications.
  • No prior experience is necessary.
  • Successful completion of on-the-job training.
  • Ability to lift up to 50 pounds.
  • Ability to stand for prolonged periods and work on a cash register or related equipment.
  • Ability to perform repetitive movements over long periods of time.

Responsibilities

  • Support the store management team with store-level tasks.
  • Provide customer service, greet customers, answer questions, resolve price discrepancies and complaints, and help customers locate products or obtain information.
  • Accept cash, credit, and debit card payments and ensure transaction accuracy by balancing the register and sales at the beginning or end of a shift, as applicable.
  • Process returns and exchanges according to store policy; identify prices, tabulate bills, and bag, box, or wrap purchases.
  • Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.
  • Replenish products and supplies to maintain in-stock conditions.
  • Check in external and internal vendors according to corporate procedures.
  • Execute assigned store-level marketing programs.
  • Work collaboratively, communicate with others, multitask, and contribute to departmental and company goals.
  • Report unsafe activities to a supervisor and/or Human Resources.
  • Perform other related duties as assigned.

Benefits

  • Free work uniforms.
  • Free fountain drinks up to 32 oz while on the clock.
  • Daily Pay Partner.
  • Health, dental, vision, disability, life, and critical illness insurance plans, with eligibility based on average weekly hours worked and tenure.
  • Vacation, holiday, and bereavement leave, with eligibility based on average weekly hours worked and tenure.
  • 401(k) retirement plan, with eligibility after 90 days of employment.
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