Store Team Member

Connecticut Fine Wine & Spirits•Gainesville, VA

1d•Onsite

About The Position

Store Team Members build the company brand by delivering excellent customer service, engaging with customers, advising them on products, and driving sales. Depending on business needs, they may also be assigned merchandising, front-end, or other responsibilities. The role is internally referred to as Service Team Member and reports to the store management team. The position supports store operations and digital business by handling inventory and merchandise, building displays, placing signage, and fulfilling orders. Team Members maintain product knowledge through wine, spirits, and beer training, stay informed about advertisements and loyalty programs, and uphold safety, cleanliness, and legal compliance standards. Delivery duties may apply if delivery is added as an essential job function. The position may be part-time or full-time. The posting identifies the worker type as Regular and gives an hourly pay range of $15.90–$22.26. Actual compensation may vary based on factors such as location, job-related knowledge, skills, and experience.

Requirements

Must be 21 years of age or older.
Ability to work a flexible schedule as business requires, including evenings and weekends.
Familiarity with point-of-sale systems and inventory management software.
Ability to walk, bend down repeatedly, and remain on feet for 8–10 hours a day.
Ability to safely lift, load, and handle cases and pallets.
Ability to climb ladders and lift 50 pounds overhead repeatedly.

Nice To Haves

High school diploma or equivalent preferred.
1–3 years of work experience.
At least 1 year of experience in a retail setting preferred.

Responsibilities

Deliver excellent customer service by greeting customers, building relationships, providing personalized experiences, and informing customers about products and services.
Engage with customers and advise them on products to support sales.
Process freight; organize and distribute inventory; pull and stock merchandise; build displays and end caps; and place signage.
Support digital business operations by fulfilling orders and assisting with in-store and curbside pickup and delivery services.
Participate in wine, spirits, and beer training to build product knowledge.
Maintain knowledge of advertisements, promotions, and loyalty programs.
Maintain store safety and cleanliness standards.
Follow applicable laws and regulations related to alcohol sales and help maintain a safe, compliant store environment.
Complete cross-functional responsibilities and other duties as assigned.
If delivery is an essential job function, load and deliver orders safely and professionally in accordance with company policies, procedures, and traffic and safety laws.