Store Team Member
About The Position
The Store Team Member contributes to the Goodwill Mission by providing professional, courteous customer service on the sales floor. The role maintains the store environment through prompt and accurate product placement, merchandising, and salvage. The position also helps keep the store clean, friendly, and safe for internal and external customers, and performs other duties as assigned. The role requires a varied schedule and flexible hours. Retail or production experience is preferred. Candidates should have basic reading and writing skills and be able to work independently and collaboratively while maintaining confidentiality of sales information.
Requirements
- Basic reading and writing skills.
- Ability to work a varied schedule and flexible hours.
- Ability to safely move throughout the property.
- Ability to stand, bend, and reach for the duration of a shift.
- Ability to lift, push, and pull a minimum of 20 pounds.
- Ability to grasp merchandise.
- Ability to visually observe merchandise.
Nice To Haves
- Retail or production experience preferred.
Responsibilities
- Salvage, recover, stock, and merchandise products according to store environment standards.
- Monitor products while assisting customers with fitting rooms or locked cases.
- Communicate merchandise-level or merchandising-standard issues, supply needs, and process-improvement ideas to store management.
- Place products and supplies in the correct areas according to store environment standards.
- Provide exceptional customer service, answer questions, and alert management to customer concerns or requests for additional support.
- Learn Goodwill store promotions and services to answer inquiries and inform customers.
- Maintain a clean, friendly, and safe store environment for internal and external customers.
- Perform other duties as assigned.
- Smile and greet customers and donors.
- Represent Goodwill positively through actions and appearance.
- Manage downtime appropriately by working independently and responsibly.
- Maintain confidentiality of sales information.
- Contribute to the Goodwill Mission as a productive and collaborative team member.
Benefits
- Competitive benefits may include medical, dental, vision, short- and long-term disability, life insurance, a retirement plan, paid time off (PTO), and more; specific benefits vary by job category and employment status.
- Certain roles may be eligible to participate in an incentive plan, subject to the plan's terms and conditions; participation does not guarantee payment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
