Store Team Member

Connecticut Fine Wine & Spirits•Roseville, CA

1d•Onsite

About The Position

Store Team Members help build the company brand by delivering excellent customer service, engaging with customers, and advising them on products to support sales. Positions may focus on sales and may also include merchandising, front-end, or other responsibilities as needed. The role is referred to internally as Service Team Member and reports to the store management team. Team Members support inventory processing and organization, merchandise stocking and displays, signage, and digital order fulfillment. They provide in-store and curbside pickup and delivery services, including driving and making deliveries if assigned. They also participate in wine, spirits, and beer training, maintain knowledge of promotions and loyalty programs, and help keep the store safe, clean, and compliant with laws governing alcohol sales. This position requires flexibility to work evenings and weekends as business requires. Physical demands include being on your feet for 8–10 hours a day, repeatedly walking and bending, safely handling cases and pallets, climbing ladders, and lifting 50 pounds overhead and repeatedly. Team Members may be exposed to outdoor weather conditions during the workday.

Requirements

High school diploma or equivalent preferred.
1–3 years of work experience.
Must be 21 years of age or older.
Familiarity with point-of-sale systems and inventory management software.
Ability to work a flexible schedule as business requires, including evenings and weekends.
Ability to walk and bend repeatedly and remain on feet for 8–10 hours a day.
Ability to safely lift, load, and handle cases and pallets.
Ability to climb ladders and lift 50 pounds overhead and repeatedly.

Nice To Haves

At least 1 year of experience in a retail setting.

Responsibilities

Engage with customers, provide excellent service, build relationships, advise customers on products, and support sales.
Process freight; organize and distribute inventory; pull and stock merchandise; build displays and end caps; and place signage.
Support digital business operations by fulfilling orders and assisting with in-store and curbside pickup and delivery services, including driving and making deliveries if assigned.
Participate in wine, spirits, and beer training to build product knowledge.
Maintain knowledge of advertisements, promotions, and loyalty programs.
Maintain safety and cleanliness standards throughout the store.
Follow applicable laws and regulations related to alcohol sales and help maintain a safe, compliant store environment.
Complete cross-functional responsibilities and other duties as assigned.
If delivery is an essential job function, load and deliver orders safely and professionally in accordance with company policies, procedures, and traffic and safety laws.