Store Team Member

Total Wine & More•Battleground, NC

22h•$14 - $19

About The Position

Store Team Members build the company brand by delivering excellent customer service, maximizing product inventory, and supporting online business operations to create a positive shopping experience. Part-time and full-time positions generally focus on merchandising, though team members may also be assigned sales, front-end, or other responsibilities as needed. Internally, the role is referred to as Merchandiser and reports to the store management team. The position may include fulfilling online orders and assisting with in-store and curbside pickup and delivery services. If delivery is assigned as an essential job function, the team member loads and delivers orders safely and professionally, following company policies and traffic and safety laws. Team members participate in wine, spirits, and beer training and maintain a safe, clean, and legally compliant store environment.

Requirements

Must be 21 years of age or older.
Ability to work a flexible schedule as business requires, including evenings and weekends.
Ability to walk, bend down repeatedly, and remain on feet for 8–10 hours a day.
Ability to safely lift, load, and handle cases and pallets.
Ability to climb ladders and lift 50 pounds overhead repeatedly.
Ability to perform the physical requirements with or without accommodations.

Nice To Haves

High school diploma or equivalent preferred.
1–3 years of experience; 1 or more years of retail experience preferred.
Familiarity with point-of-sale systems and inventory management software.

Responsibilities

Process freight; organize and distribute inventory; pull and stock merchandise; build displays and end caps; and place signage.
Support digital business operations by fulfilling orders and assisting with in-store and curbside pickup and delivery services, including driving and making deliveries if assigned.
Greet customers, build relationships, and provide product and service information to deliver exceptional, personalized service.
Participate in wine, spirits, and beer training to build product knowledge.
Maintain knowledge of advertisements, promotions, and loyalty programs.
Maintain store safety and cleanliness standards.
Follow applicable laws and regulations related to alcohol sales and help maintain a safe, compliant store environment.
Complete cross-functional responsibilities and other duties as assigned.
If delivery is an essential job function, load and deliver orders safely and professionally in accordance with company policies, procedures, and traffic and safety laws.