Store Team Member
About The Position
The Store Team Member, internally referred to as a Front End Team Member, provides fast and friendly customer service as a cashier. The role processes transactions, answers customer questions, and helps create a positive shopping experience. Team members may also be assigned sales associate or merchandiser/stock associate duties. The position reports to the store management team. Team members participate in wine, spirits, and beer training and maintain knowledge of store products, advertisements, promotions, and loyalty programs. They maintain safety and cleanliness standards and follow applicable alcohol-sale laws and regulations. The posting notes that if the role is coded as seasonal, it is short term, lasting no longer than six months, with the option to apply for a non-seasonal role. The posted hourly pay range is $14.31–$20.03. Actual compensation may vary based on factors such as market location, job-related knowledge, skills, and experience, and will equal or exceed the applicable local minimum wage.
Requirements
- High school diploma or equivalent preferred.
- Passion for high-quality customer service and a team-player mindset.
- 1–3 years of work experience; 1 or more years of retail experience preferred.
- Familiarity with point-of-sale systems and inventory management software.
- Ability to work a flexible schedule as business requires, including evenings and weekends.
- Must be at least 21 years old.
- Ability to walk, bend repeatedly, and remain on feet for 8–10 hours per day.
- Ability to safely lift, load, and handle cases and pallets.
- Ability to climb ladders and lift 50 pounds overhead repeatedly.
- May be exposed to outdoor weather conditions during the workday.
Nice To Haves
- High school diploma or equivalent.
- At least 1 year of experience in a retail setting.
Responsibilities
- Process sales transactions accurately and efficiently, including verifying identification, handling payments, answering inquiries, promoting the loyalty program, and bagging products.
- Provide exceptional, personalized customer service by greeting customers, building relationships, and informing them about products and services.
- Participate in wine, spirits, and beer training to build product knowledge.
- Maintain knowledge of advertisements, promotions, and loyalty programs.
- Maintain safety and cleanliness standards throughout the store.
- Follow applicable laws and regulations related to alcohol sales and help maintain a safe, compliant store environment.
- Complete cross-functional responsibilities and other duties as assigned.
Benefits
- Paid time off (PTO)
- Generous store discounts
- Health care plans, including medical, prescription, dental, and vision
- 401(k)
- Health savings account (HSA)
- Flexible spending account (FSA)
- Pre-tax commuter benefits
- Disability and life insurance coverage
- Paid parental leave
- Pet insurance
- Critical illness and accident insurance
- Discounted home and auto insurance
- College tuition assistance
- Career development and product training
- Consumer classes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
