Store Team Member (Cashier, Stocker, Animal Care)

Pet Supplies Plus•Garfield Heights, OH

7d•Onsite

About The Position

Pet Supplies Plus Store Team Members provide exceptional, neighborly service to customers and their pets. The role may include cashier, stocking, and pet-care duties, with team members potentially specializing in one or more areas. Team members help customers select pet products, compare food ingredients, fit pets with equipment, and answer questions about animal ownership and care. They may also stock shelves, process purchases, unload deliveries, carry purchases to customers’ cars, and care for animals in the store by cleaning habitats, feeding, and handling pets. The work can be physically demanding, involving lifting 40–65 pounds and standing for long periods. The company offers interactive Pet Degree pay-for-knowledge programs and training in pet care.

Requirements

Be at least 16 years old.
Pass a drug screening in applicable states.
Be knowledgeable about animals and products to provide outstanding customer service.
Be flexible to work evenings, weekends, and holidays.
Be able to lift 40–65 pounds and stand for long periods.

Responsibilities

Provide exceptional, neighborly service to customers and their pets.
Help customers choose suitable pet toys, food, harnesses, and other products.
Educate customers about pet ownership and animal care.
Process customer purchases accurately and efficiently.
Provide information about Preferred Pet Club membership and offers.
Safely unload delivery trucks using proper equipment.
Stock shelves with pet food, toys, treats, and other products.
Carry purchases such as kibble, cat litter, and aquariums to customers’ cars.
Care for store pets, including cleaning habitats, feeding, and handling animals.
Support other team members by providing backup when extra help is needed.