Retail Company Store-Part-Time Store Team Member

Brand Addition•Santa Clara, CA

12d•Onsite

About The Position

Brand Addition is seeking an energetic, outgoing, creative, and customer-focused Store Team Member to run day-to-day operations at the on-site HPE employee store. The role serves as an on-campus representative for Brand Addition and provides a high standard of service while supporting store operations in line with Brand Addition’s and HPE’s philosophies and procedures. The team member will also assist HPE employees with custom orders, using available tools or coordinating with Brand Addition’s custom order team. The position is based on a company campus in Santa Clara, California, with work at the company store in Sunnyvale and periodic visits to another on-site kiosk in Pleasanton. Current scheduled workdays are Tuesday, Wednesday, and Thursday, 8 a.m. to 5 p.m. Occasional work outside the store’s usual opening hours and at on- or off-campus pop-up locations may be requested.

Requirements

At least 1 year of experience in the retail industry.
Ability to thrive in a collaborative, team-oriented environment focused on the customer.
Positive attitude, high energy, and a team-oriented approach.
Exceptional communication and organizational skills.
Meticulous attention to detail.
Ability to learn and work in several ERP systems at the same time.
Ability to work onsite at the company campus in Santa Clara, California.
Strong social perceptiveness and listening skills, with the ability to build rapport and communicate in a friendly, open manner.
Ability to be flexible about work hours, including occasional mornings, evenings, and pop-up events.

Nice To Haves

Promotional products industry experience.
Appetite to learn and progress further.

Responsibilities

Manage day-to-day operations of the HPE store and provide a welcoming on-campus experience for customers.
Acknowledge and welcome every customer and respond professionally and efficiently to inquiries by identifying customer needs.
Assist HPE employees with custom order requests using provided tools or by liaising with Brand Addition’s custom order team.
Keep the store clean and tidy; replenish, present, and merchandise stock to company guidelines and high standards.
Maintain store signage and pricing in accordance with company policy.
Check in, sort, and put away deliveries correctly.
Learn about Brand Addition and its support services so customers can be directed appropriately.
Work with Brand Addition office teams to achieve sales targets and help control store costs.
Visit another on-site kiosk store in Pleasanton every two weeks to maintain and organize it.
Be punctual and ready to work at the start of each shift, and be flexible about occasional work outside usual store hours and at pop-up locations.
Work collaboratively, take initiative, and handle multiple tasks with minimal supervision.