Store Team Members help build the company brand by delivering excellent customer service, engaging with customers, advising them on products, and driving sales. The position may also include merchandising, front-end, or other responsibilities as needed. Internally, the role is referred to as Service Team Member and reports to the store management team. The role supports inventory and digital operations by processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, fulfilling orders, and assisting with in-store and curbside pickup and delivery services. If delivery is assigned as an essential job function, the team member loads and delivers orders safely and professionally in accordance with company policies and traffic and safety laws. Team members provide personalized customer service, participate in wine, spirits, and beer training, maintain knowledge of advertisements, promotions, and loyalty programs, and uphold store safety, cleanliness, and alcohol-sale compliance standards. The position requires a flexible schedule as business needs require, including evenings and weekends. It also involves physical activity, including standing for extended periods, repeatedly bending, handling cases and pallets, climbing ladders, and lifting up to 50 pounds overhead. Team members may be exposed to outdoor weather conditions during the workday.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED