Retail Company Store-Part-Time Store Team Member

Brand Addition•Santa Clara, CA

11d•Onsite

About The Position

Brand Addition is seeking an energetic, outgoing, creative, and service-oriented Store Team Member to run day-to-day operations at the HPE company store. The role serves as an on-campus face and experience lead for Brand Addition, providing best-in-class customer service while helping direct team members and store operations in accordance with Brand Addition’s and HPE’s philosophies and procedures. The team member will assist HPE employees with custom order requests using available tools and by liaising with Brand Addition’s custom order team as needed. The position is onsite at the company campus in Santa Clara, California. Current workdays are Tuesday, Wednesday, and Thursday, 8 a.m.–5 p.m. The role also requires visiting another onsite kiosk store in Pleasanton, California, once every two weeks to maintain and organize it. From time to time, the employee may be asked to work outside the store’s specified opening times, including mornings or evenings, and potentially at on- and off-campus pop-ups.

Requirements

At least 1 year of experience in the retail industry.
Ability to thrive in a collaborative, team-oriented environment that puts the customer at the center of its focus and decisions.
Positive attitude, high energy, and a team-oriented approach.
Exceptional communication and organizational skills.
Meticulous attention to detail.
Ability to learn and work in several ERP systems at the same time.
Ability to work onsite at the company campus in Santa Clara, California.
Strong social perceptiveness and listening skills.
Ability to establish rapport with customers and teammates while remaining friendly and open.
Ability to show initiative, flair, and creativity; work without supervision or direction; and multitask.
Flexibility to work outside specified store opening times, including mornings or evenings, and potentially at on- and off-campus pop-ups.

Nice To Haves

Promotional Products Industry experience.
A strong appetite to learn and progress further.

Responsibilities

Welcome and acknowledge every customer who enters the store, identify customer needs, and provide professional, efficient service.
Maintain a clean and tidy store, replenish stock, and ensure merchandise is well presented and arranged according to company guidelines.
Maintain store signage and pricing in accordance with company policy.
Assist with checking in, sorting, and correctly putting away deliveries.
Respond to customer inquiries and direct customers to Brand Addition support services when appropriate.
Assist HPE employees with custom order requests using provided tools and by coordinating with Brand Addition’s custom order team.
Work alongside Brand Addition office teams to achieve sales targets and help control store costs.
Visit and maintain and organize another onsite kiosk store in Pleasanton, California, once every two weeks.
Help direct team members and store operations in accordance with Brand Addition’s and HPE’s philosophies and procedures.
Be punctual and ready to work at the start of each shift, and work occasional hours outside normal store opening times or at pop-up locations as requested.