Store Team Member (Cashier, Stocker, Animal Care)
About The Position
As a Store Team Member at Pet Supplies Plus, you provide exceptional, neighborly service to people and their pets. The role may include helping customers choose pet products, comparing food ingredients, fitting pets with harnesses, and answering questions about pet ownership. Team members also stock shelves, process purchases, and care for the animals in the store. Team members may specialize as a Cashier, Stocker, or Pet Care associate. Cashiers process purchases accurately and efficiently and explain Preferred Pet Club membership offers. Stockers unload deliveries safely, replenish shelves, and carry purchases to customers’ vehicles. Pet Care associates clean habitats, feed and handle animals, and answer customers’ animal-care questions. The position can be physically demanding, including lifting 40–65 pounds and standing for long periods. Team members support one another when extra help is needed and must be flexible to work evenings, weekends, and holidays. Candidates must be at least 16 years old and pass a drug screening where applicable. The company offers interactive Pet Degree pay-for-knowledge programs and pet care training.
Requirements
- Must be at least 16 years old.
- Must pass a drug screening in applicable states.
- Must be flexible to work evenings, weekends, and holidays.
- Must be able to lift 40–65 pounds and stand for long periods.
- Knowledge of animals and products to provide outstanding customer service.
Responsibilities
- Provide exceptional, neighborly service to customers and their pets.
- Help customers select pet toys, food, harnesses, and other products.
- Educate customers about pet ownership and animal care.
- Process customer purchases accurately and efficiently.
- Provide information about Preferred Pet Club membership and offers.
- Safely unload delivery trucks using proper equipment.
- Stock shelves and replenish products.
- Carry customers’ purchases to their vehicles.
- Care for store pets, including cleaning habitats, feeding, and handling animals.
- Act as backup for coworkers when additional help is needed.
Benefits
- Employee discounts.
- Flexible schedules.
- Pay increases and pet care training programs.
- Promotion-from-within culture.
- Medical, dental, and vision plans for full-time employees.
- Health savings and flexible spending accounts for full-time employees.
- Interactive Pet Degree pay-for-knowledge programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
