Store Team Member (Cashier, Stocker, Animal Care)

Pet Supplies Plus•Burlington, IA

23d•Onsite

About The Position

Store Team Members at Pet Supplies Plus provide friendly, knowledgeable service to customers and their pets. The role may involve helping customers select products, comparing pet food ingredients, fitting pets with accessories, answering questions about animal ownership and care, stocking shelves, processing purchases, and caring for pets in the store. Team members may specialize in cashier, stocking, or pet care duties. The work can be physically demanding, including heavy lifting of 40–65 pounds and standing for long periods. The company supports learning through interactive Pet Degree pay-for-knowledge programs and pet care training.

Requirements

Be at least 16 years old.
Pass a drug screening in applicable states.
Be knowledgeable about animals and products to provide helpful customer service.
Be flexible to work evenings, weekends, and holidays.
Be able to lift 40–65 pounds and stand for long periods.

Responsibilities

Provide exceptional, neighborly service to customers and their pets.
Help customers select appropriate pet toys, food, harnesses, and other products.
Educate customers about pet ownership and animal care.
Process customer purchases accurately and efficiently.
Provide Preferred Pet Club membership information and explain available offers.
Safely unload delivery trucks using proper equipment.
Stock shelves with pet products.
Carry purchases such as kibble, cat litter, and aquariums to customers’ cars.
Care for store pets, including cleaning habitats, feeding, and handling animals.
Answer customer questions about animal care.
Provide backup support to teammates when extra help is needed.