Store Team Member (Cashier, Stocker, Animal Care)

Pet Supplies Plus•Concord, NC

2d•Onsite

About The Position

Store Team Members at Pet Supplies Plus provide friendly, knowledgeable service to customers and their pets. The position may include cashiering, stocking, and animal care, and team members may specialize in one or more of those areas. They help customers select products, answer questions, process purchases, stock shelves, unload deliveries, carry purchases to customers’ cars, and care for animals in the store. The work can be physically demanding, including lifting 40–65 pounds and standing for long periods. The role supports learning through interactive Pet Degree pay-for-knowledge programs.

Requirements

Be at least 16 years old.
Pass a drug screening in applicable states.
Be knowledgeable about animals and products to provide outstanding customer service.
Be flexible to work evenings, weekends, and holidays.
Be able to lift 40–65 pounds and stand for long periods.

Responsibilities

Provide exceptional, neighborly service to customers throughout the workday.
Help customers select pet products and compare food ingredients.
Share information about pet ownership and animal care.
Process customer purchases accurately and efficiently.
Provide information about Preferred Pet Club membership and offers.
Safely unload delivery trucks using proper equipment.
Stock shelves with products.
Carry purchases, such as kibble, cat litter, and aquariums, to customers’ cars.
Care for pets in the store, including cleaning habitats, feeding, and handling animals.
Act as backup for teammates when extra help is needed.