Store Team Member (Cashier, Stocker, Animal Care)

Pet Supplies Plus•Novi, MI

16d•Onsite

About The Position

Store Team Members at Pet Supplies Plus provide friendly, knowledgeable service to customers and their pets. Team members help customers select pet products, compare food ingredients, fit pets with harnesses, answer questions about animal ownership and care, stock shelves, process purchases, and care for animals in the store. Team members may specialize in cashier, stocking, or pet care duties. The role can be physically demanding, including heavy lifting and standing for long periods. Candidates must be at least 16 years old and pass a drug screening where applicable.

Requirements

Be at least 16 years old.
Pass a drug screening in applicable states.
Be knowledgeable about animals and pet products to provide customer service.
Be flexible to work evenings, weekends, and holidays.
Be able to perform heavy lifting of 40–65 pounds and stand for long periods.

Responsibilities

Provide exceptional, neighborly service to customers and their pets.
Help customers select pet toys, food, harnesses, and other products.
Educate customers about pet ownership and animal care.
Process customer purchases accurately and efficiently.
Provide Preferred Pet Club membership information and explain offers.
Safely unload delivery trucks using proper equipment.
Stock shelves with pet products.
Carry purchases, including bags of kibble, cat litter, and aquariums, to customers’ cars.
Care for store pets, including cleaning habitats, feeding, and handling animals.
Support coworkers by providing backup when extra help is needed.