Store Team Member (Cashier, Stocker, Animal Care)

Pet Supplies Plus•Blue Ash, OH

About The Position

Store Team Members at Pet Supplies Plus provide friendly, knowledgeable service to neighbors and care for pets in the store. Team members may help customers choose pet products, compare food ingredients, fit pets with harnesses, answer animal-care questions, stock shelves, process purchases, unload deliveries, carry purchases to customers’ cars, and clean, feed, or handle store animals. The role may specialize in cashier, stocker, or pet-care duties. It can be physically demanding, requiring heavy lifting of 40–65 pounds and standing for extended periods. The company supports learning through interactive Pet Degree pay-for-knowledge programs and pet-care training.

Requirements

Be at least 16 years old.
Pass a drug screening where applicable by state.
Be flexible to work evenings, weekends, and holidays.
Be knowledgeable about animals and pet products to provide outstanding service.
Be able to lift 40–65 pounds and stand for long periods.

Responsibilities

Provide exceptional, neighborly service to customers throughout the workday.
Help customers select pet products and compare food options.
Fit pets with harnesses and educate customers about pet ownership and care.
Process customer purchases accurately and efficiently.
Provide Preferred Pet Club membership information and explain offers.
Safely unload delivery trucks using proper equipment.
Stock shelves with pet food, toys, treats, and other products.
Carry purchases, including bags of kibble, cat litter, and aquariums, to customers’ cars.
Care for store pets by cleaning habitats, feeding, and handling animals.
Answer customers’ questions about animal care.
Provide backup to teammates when additional help is needed.