AE - Store Team Leader (Store Manager)

American Eagle Outfitters • Bend, OR

9d

About The Position

The full-time Store Team Leader is responsible for leading the store as a business owner, maximizing daily operations, developing a strong team through coaching and training, making strategic decisions to drive business results, delivering operational excellence, and maintaining AEO Brand Standards. The role focuses on sales, store financial goals, team development, guest experience, merchandising, workforce management, and asset protection.

Requirements

• Previous experience leading functional teams in a retail management role.
• Ability to multitask, attention to detail, and strong priority-setting and time-management skills.
• Ability to lead and develop teams.
• General understanding of employment law.
• Effective communication and conflict-management skills.
• Business acumen and ability to analyze reporting to drive sales.
• Flexible availability to work when guests shop.

Nice To Haves

• Love of AE and Aerie products.

Responsibilities

• Drive sales by maximizing store productivity and building guest loyalty through a best-in-class guest experience.
• Create, manage, and own the store business plan to meet KPI goals.
• Analyze reporting and daily sales trends to make real-time business decisions and achieve store financial goals.
• Recruit, hire, and retain a high-performing team.
• Develop associates and store leaders through coaching, training, performance feedback, individual development plans, and annual performance reviews.
• Encourage associates to pursue internal opportunities and maintain succession plans and clear career paths.
• Establish and communicate goals, hold the team accountable to brand standards, and recognize outstanding performance.
• Maintain AEO Brand Visual Standards and oversee visual and merchandising processes, Floorsets, merchandise adjustments, and replenishment.
• Ensure the team understands its responsibilities in keeping the store guest-ready.
• Evaluate traffic, calendars, and payroll reports to make scheduling adjustments that meet business needs and manage payroll.
• Make compensation decisions with integrity and ensure audit and shrink results meet Asset Protection Standards.
• Follow AEO policies and procedures.

Benefits

• Opportunities for development and learning new skills.
• Potential for career advancement.
• 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
• Store contests with chances to win free merchandise and other exclusive prizes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed