AE - Merchandising Team Leader (Assistant Manager)

American Eagle Outfitters•Santa Rosa, CA
•$22 - $35

About The Position

The full-time Merchandising Team Leader is the Store Team Leader’s go-to partner for developing and implementing the store’s merchandising strategy. The role trains and coaches the team to deliver AEO visual standards, execute floorsets, maintain merchandising and marketing standards, and keep the store guest-ready through effective replenishment. The position also serves as a key Leader on Duty, supports sales and store financial performance, develops associates, and upholds company values, safety standards, and policies.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask and strong attention to detail, priority-setting, and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Interest in AE and Aerie products.

Responsibilities

  • Drive sales as a key Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reports and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader on short- and long-term business plans to drive key KPIs.
  • Coach the team to deliver a strong guest experience and maintain AEO Brand Standards.
  • Lead day-to-day merchandising, sell-through adjustments, replenishment, and floorset execution; identify merchandising opportunities and act on them.
  • Motivate and inspire the team, model leadership, and hold associates accountable to customer service standards on the Salesfloor and in the Fitting Room.
  • Recruit and hire talent to meet store staffing needs, and train and develop associates.
  • Provide ongoing performance feedback through real-time coaching; prioritize team touchbases, development plans, performance reviews, and associate engagement.
  • Execute and improve daily operational procedures and support visual standards throughout every store zone.
  • Keep Fitting Rooms guest-ready and aligned with AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to AEO policies and procedures.

Benefits

  • Health care benefits, including medical, vision, and dental, subject to eligibility requirements.
  • Wellness benefits, subject to eligibility requirements.
  • 401(k) retirement benefits, subject to eligibility requirements.
  • Life and disability insurance, subject to eligibility requirements.
  • Employee stock purchase program, subject to eligibility requirements.
  • Paid time off, paid sick leave, and holiday pay, subject to eligibility and varying by job level, job type, location, employment classification, and service.
  • Parental leave and benefits, subject to eligibility requirements.
  • Discretionary bonuses and other incentives may be provided at the company’s discretion.
  • 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
  • Store contests offering chances to win free merchandise and other exclusive prizes.
  • Opportunities for development, learning new skills, and career advancement.
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