AE - Merchandising Team Leader (Assistant Manager)

American Eagle Outfitters•Brentwood, NY

About The Position

The full-time Merchandising Team Leader is the Store Team Leader’s go-to partner for developing and implementing the store’s merchandising strategy. This role trains and coaches the team to deliver AEO visual standards, execute floorsets, maintain merchandising and marketing standards, and keep the store guest-ready through effective replenishment. The team leader represents company values and brings their authentic self to work. As a key Leader on Duty, the Merchandising Team Leader helps drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience. The role analyzes reports and daily trends to inform business decisions and partners with the Store Team Leader on business plans and key KPIs. It also leads day-to-day merchandising, sell-through adjustments, replenishment, and operational procedures while maintaining store safety, asset protection, and company policies. The role leads, recruits, trains, and develops associates; provides ongoing coaching and performance feedback; and supports team engagement through touchbases, development plans, performance reviews, and recognition.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, attention to detail, and strong priority-setting and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Passion for AE and Aerie products.

Responsibilities

  • Help develop and implement the store’s merchandising strategy with the Store Team Leader.
  • Train and coach the team to deliver AEO visual, merchandising, and marketing standards and execute floorsets.
  • Keep the store guest-ready through effective replenishment and day-to-day merchandising.
  • As a key Leader on Duty, drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty.
  • Analyze reports and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader on short- and long-term business plans to drive key KPIs.
  • Lead merchandising, sell-through adjustments, and replenishment; identify merchandising opportunities and act on them.
  • Motivate and inspire the team through AEO’s core values and hold associates accountable to customer service standards.
  • Recruit and hire talent to meet store staffing needs.
  • Train and develop associates to provide outstanding service.
  • Provide ongoing performance feedback through real-time coaching, team touchbases, development plans, and performance reviews; support associate engagement and recognize strong performance.
  • Execute and improve daily operational procedures and maintain visual standards throughout store zones.
  • Ensure Fitting Rooms are guest-ready and meet AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to AEO policies and procedures.

Benefits

  • 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
  • Store contests with opportunities to win free merchandise and other exclusive prizes.
  • Opportunities for development, learning new skills, and career advancement.
  • Associates work with a supportive team described as the AEO Family.
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