AE - Store Team Leader (Store Manager)

American Eagle Outfitters • Wheaton, MD

9d

About The Position

The full-time Store Team Leader (Store Manager) leads the store as an entrepreneurial business owner, maximizing daily operations and driving business results. The role focuses on developing a strong team through coaching and training, making strategic decisions, delivering operational excellence, and maintaining AEO Brand Standards. The Store Team Leader owns the store business plan and controllable elements of the P&L, analyzes sales and reporting, leads recruiting and talent development, manages scheduling and payroll, and ensures a best-in-class guest experience.

Requirements

• Previous experience leading functional teams in a retail management role.
• Ability to multitask with attention to detail, strong prioritization, and time-management skills.
• Ability to lead and develop teams and a general understanding of employment law.
• Effective communication and conflict-management skills.
• Business acumen and ability to analyze reporting to drive sales.
• Flexible availability to work when guests shop.

Nice To Haves

• Love for AE and Aerie products.

Responsibilities

• Drive sales by maximizing store productivity and building guest loyalty through a best-in-class guest experience.
• Create, manage, and own the store business plan to achieve KPI goals.
• Analyze reports and daily sales trends to make real-time business decisions and achieve financial goals.
• Recruit, hire, and retain a high-performing team.
• Develop associates and store leaders through coaching, leadership training, performance feedback, individual development plans, and annual performance reviews.
• Encourage internal career opportunities and maintain succession plans for associates.
• Establish and communicate goals, hold the team accountable to brand standards, and recognize outstanding performance.
• Maintain AEO Brand Visual Standards and own visual and merchandising processes, including Floorsets, merchandise adjustments, and replenishment.
• Ensure the team understands its responsibilities for keeping the store guest-ready.
• Evaluate traffic, calendars, and payroll reports to adjust schedules to business needs and manage payroll effectively.
• Make compensation decisions with integrity and ensure audit and shrink results meet Asset Protection Standards.
• Follow AEO policies and procedures and consistently act with integrity.

Benefits

• Opportunities for development and learning new skills, with potential for career advancement.
• 40% off products at AE and Aerie year-round, plus additional seasonal discounts with new Floorsets.
• Store contests offering the chance to win free merchandise and other exclusive prizes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed