AE - Store Team Leader (Store Manager)

American Eagle Outfitters•Bend, OR

10d

About The Position

The full-time Store Team Leader (Store Manager) leads the store as a business owner, maximizing daily operations and driving sales, productivity, and guest loyalty through a strong customer experience. The role owns the store business plan and controllable elements of the P&L, analyzes reporting and sales trends, and makes decisions to achieve financial and KPI goals. The Store Team Leader recruits, hires, retains, coaches, and develops a high-performing team; establishes succession plans and career pathways; and builds a culture of teamwork, accountability, and recognition. The role maintains AEO Brand Visual Standards and store readiness, manages visual merchandising and replenishment, and adjusts staffing schedules to match business needs. It also upholds company policies, compensation integrity, audit and shrink standards, and Asset Protection requirements. American Eagle describes itself as an apparel brand focused on authenticity, positivity, community, self-expression, and innovative sustainable fabrics. AEO is an Equal Opportunity Employer and provides reasonable accommodation for religion and disability in accordance with applicable law.

Requirements

Previous experience leading functional teams in a retail management role.
Ability to multitask, maintain attention to detail, prioritize, and manage time effectively.
Ability to lead and develop teams and a general understanding of employment law.
Effective communication and conflict-management skills.
Business acumen and ability to analyze reporting to drive sales.
Flexible availability to work when guests shop.

Nice To Haves

A love of AE and Aerie products.

Responsibilities

Drive sales by maximizing store productivity and building guest loyalty through a best-in-class guest experience.
Create, manage, and own the store business plan to meet KPI goals.
Analyze reporting and daily sales trends and make real-time business decisions to achieve store financial goals.
Recruit, hire, and retain a high-performing team.
Develop associates and store leaders through coaching, training, performance feedback, individual development plans, and annual performance reviews.
Encourage internal career opportunities and maintain succession plans and clear career paths for associates.
Establish and communicate goals, hold the team accountable to brand standards, and recognize and reward strong performance.
Maintain AEO Brand Visual Standards and own visual and merchandising processes, including Floorsets, merchandise adjustments, and replenishment.
Ensure the team understands its responsibilities for keeping the store guest-ready.
Evaluate traffic, calendars, and payroll reports; adjust schedules to meet business needs, manage payroll, and deploy talent to support the guest experience.
Make compensation decisions with integrity and meet audit, shrink, and Asset Protection Standards.
Follow AEO policies and procedures and demonstrate integrity in decision-making.

Benefits

Eligible associates may receive health care benefits, including medical, vision, and dental insurance.
Wellness benefits.
401(k) retirement benefits.
Life and disability insurance.
Employee stock purchase program.
Paid time off.
Paid sick leave.
Parental leave and benefits.
Holiday pay, subject to job level and type, location, employment classification, and years of service.
Discretionary bonuses and other incentives may be provided at AEO's discretion.
40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
Store contests with opportunities to win free merchandise and other exclusive prizes.
Development opportunities, opportunities to learn new skills, and potential for career advancement.