STORE TEAM LEADER - POPSHELF - BRUNSWICK, GA STORE #30556

Dollar General•Brunswick, GA

About The Position

The Store Team Leader manages store employees and plans and implements store processes, including ordering, receiving, stocking, merchandising, presentation, selling, and staffing. The role establishes a customer-focused store culture through high store standards, team engagement, and an exceptional customer experience. The position oversees customer service, store operations, team leadership, merchandising, and inventory. This includes recruiting, training, scheduling, and managing employees; maintaining a safe, clean, organized, and properly staffed store; monitoring store performance and financial controls; and ensuring merchandise is stocked, displayed, and inventoried according to company practices. The work involves frequent walking and standing, bending, stooping, kneeling, stocking merchandise, and unloading trucks. It includes frequent handling of store equipment and merchandise, lifting up to 40 pounds frequently and up to 55 pounds occasionally, and occasional ladder climbing and exposure to weather, wet floors, cleaning solutions, and strong scents. The environment is fast-paced with moderate noise. The employee must provide or arrange their own transportation for bank deposits, management meetings, and occasional travel to other stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Ability to perform cash register functions and operate tools used to generate reports, such as an HHT, self-checkout, and store computer.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with legal and company requirements.
Ability to communicate information and standards effectively verbally and in writing to staff, suppliers, and customers.
Ability to stay organized and pay attention to detail.
Ability to solve problems and handle a variety of situations.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Proficiency in inventory management and merchandising practices.
Must provide own transportation for bank deposits, management meetings, and occasional travel to other stores.
High school diploma or equivalent.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

Post-secondary business school training preferred.
One year of experience in a specialty retail environment preferred.
At least two years of management experience in a retail environment preferred.

Responsibilities

Model and coach customer service practices that balance store tasks with customers’ needs and use customer feedback in employee training and coaching.
Use product knowledge and selling techniques to improve the customer experience and support employee development.
Maintain a safe, clean, and organized store environment.
Recruit, select, retain, train, develop, schedule, and manage store employees; maintain appropriate staffing and address performance issues, including counseling or termination when needed.
Communicate store performance and safety expectations, coordinate meetings and events, conduct safety meetings, and ensure compliance with policies and procedures.
Ensure the store is opened and closed effectively each day and complete paperwork and documentation according to guidelines and deadlines.
Review operating statements and identify trends and opportunities related to sales, profitability, inventory turns, expense control, shrink, and store performance.
Maintain financial integrity through cash accountability, key control, security practices, and cash-control procedures.
Develop employees’ knowledge of store products so they can provide an engaging shopping experience.
Manage merchandise receiving, unpacking, stocking, restocking, rotation, and display building according to company processes.
Oversee plan-o-zone implementation and maintenance and ensure merchandise presentation follows established practices and direction.
Oversee inventory ordering, review ordering plans and seasonal direction, address inventory-management issues, and follow up on Basic Stock Replenishment and cycle counts.
Ensure merchandise presentation, fixtures, pricing, and signage comply with established practices.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Make bank deposits, attend management meetings, and occasionally travel to other stores using own transportation.