Aerie - Store Team Leader (Store Manager)

American Eagle Outfitters•Rochester Hills, MI

About The Position

The full-time Store Team Leader (Store Manager) leads the store as an entrepreneurial-minded business owner, maximizing daily operations and financial performance while developing a strong team through coaching and training. The role drives operational excellence, delivers a best-in-class guest experience, and maintains AEO Brand Standards. The Store Team Leader is expected to bring their authentic self to work every day.

Requirements

  • Previous experience leading functional teams in a retail management role.
  • Ability to multitask, attention to detail, strong prioritization, and time-management skills.
  • Ability to lead and develop teams and a general understanding of employment law.
  • Effective communication and conflict-management skills.
  • Business acumen and ability to analyze reporting to drive sales.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Love of AE and Aerie products.

Responsibilities

  • Drive sales by maximizing store productivity and building guest loyalty through a best-in-class guest experience.
  • Create, manage, and own the store business plan to meet KPI goals.
  • Analyze reporting and daily sales trends to make real-time business decisions and achieve store financial goals, including managing controllable elements of the store P&L.
  • Recruit, hire, and retain a high-performing team; support associate development, internal opportunities, and succession planning.
  • Develop store leadership through leadership development training, performance feedback, individual development plans, and annual performance reviews.
  • Build a culture of teamwork and recognition by setting and communicating goals, holding the team accountable to brand standards, and recognizing strong performance.
  • Maintain AEO Brand Visual Standards and own visual and merchandising processes, including Floorsets, merchandise adjustments, and replenishment.
  • Ensure the team understands its role in keeping the store guest-ready.
  • Evaluate traffic, calendars, and payroll reports to adjust schedules to business needs, manage payroll, and use talent effectively.
  • Make compensation decisions with integrity and ensure audit and shrink results meet Asset Protection Standards.
  • Follow AEO policies and procedures and act with integrity.
  • Maintain flexible availability to work when guests shop.

Benefits

  • 40% off AE and Aerie products year-round, plus additional seasonal discounts with new Floorsets.
  • Store contests offering a chance to win free merchandise and other exclusive prizes.
  • Opportunities for development, learning new skills, and career advancement.
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