Store Team Leader - Liberty Dr.
About The Position
The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff in executing the store’s operational goals and annual operating plan. The role involves making judgments about customers, team members, operational issues, business planning, priorities, company-policy compliance, and other areas of the business. The position is full-time and hourly, pays $17 per hour, and is based at 1284 Liberty Dr., Bloomington, Indiana. Open availability and weekend availability are required; applicants who can cover mid shifts and closing shifts are preferred. No degree or credential is required. Goodwill values candidates who can demonstrate their capabilities and explain how their prior experiences will contribute, and it supports continuous learning and professional development. Full-time employees may participate in a comprehensive benefits program. Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
Requirements
- No degree or credential is required.
- Experience overseeing the work of others, directly or indirectly, in a service-related industry such as retail, hospitality, or food service.
- Ability to provide timely guidance and effective feedback to help others strengthen skills or solve problems.
- Effective oral, written, visual, and non-verbal communication and listening skills; ability to communicate in person, in writing, and digitally.
- Ability to understand customer needs and build customer satisfaction by providing excellent service to internal and external customers.
- Familiarity with computers and relevant software, including basic computer and internet navigation.
- Ability to identify important results and the steps needed to meet goals or targets.
- Ability to use judgment and reasoning to assess alternative solutions, conclusions, or approaches to problems.
- Adherence to procedures, protocols, confidentiality, and Goodwill’s values.
- Open availability, including weekends.
- Ability to spend more than eight hours sitting, standing, walking, stooping, kneeling, and crouching; use hands to grasp, carry, feel, or touch products and machinery; and move and lift 10–50 pounds.
- Ability to manage frequent exposure to moderate noise and temperature variations.
Nice To Haves
- Warehouse experience and knowledge of organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry.
- Availability to cover mid shifts and closing shifts.
Responsibilities
- Coach and train hourly employees on daily tasks.
- Participate in recruiting hourly associates, including pre-screening and interviewing candidates as needed.
- Seek professional development opportunities for oneself and other team members.
- Complete day-to-day operational tasks and suggest efficiency improvements.
- Represent and communicate Goodwill’s Mission, Vision, and Values to internal and external customers.
- Act as a steward of site resources, including people, time, and money.
- Track and measure daily sales, production goals, and donations.
Benefits
- Continuing education and leadership development
- Tuition reimbursement
- Comprehensive health plan
- Paid time off (PTO)
- Paid holidays
- Sabbatical leave
- Parental leave
- Life insurance
- Dental insurance
- Vision insurance
- Short- and long-term disability plans
- Preventive health and wellness program
- Pretax health spending account, dependent care spending account, and premiums
- Discount programs, including a 20% discount at Goodwill retail stores immediately upon hire
- Retirement planning options with a company match
- Free mental health support services, with up to 15 counseling sessions for employees and family members
- Free on-site nurse health coaching services
- Daily pay options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
