Store Team Leader - Liberty Dr.

Goodwill of Central & Southern Indiana•Bloomington, IN

About The Position

The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff in executing the store’s operational goals in the annual operating plan. The role makes judgments involving customers, team members, operational issues, business planning, priority setting, company policy compliance, and other areas of the business. This full-time position is based at 1284 Liberty Dr., Bloomington, Indiana, and requires open availability, including weekends. The employer ideally seeks applicants who can cover mid shifts and closing shifts. The hourly rate is $17. The role includes coaching and training hourly employees, supporting recruitment as needed, completing day-to-day operational tasks and identifying efficiency improvements, communicating Goodwill’s Mission, Vision, and Values, stewarding site resources, and tracking sales, production goals, and donations. A degree or credential is not required; capability and relevant prior experience are valued, alongside continuous learning and professional development.

Requirements

No degree or credential is required.
Supervisory expertise overseeing others directly or indirectly in a service-related industry, such as retail, hospitality, or food service.
Coaching skills, including providing timely guidance and effective feedback.
Effective oral, written, visual, and non-verbal communication and listening skills, including in-person, written, and digital communication.
Ability to understand customer needs and build and maintain customer satisfaction with organizational products and services.
Familiarity with computers and relevant software, including basic computer and internet navigation.
Ability to identify important results and steps needed to achieve goals or targets.
Critical-thinking skills, including using judgment and reasoning to evaluate alternative solutions or approaches.
Ethical conduct and adherence to procedures, protocols, confidentiality, and Goodwill’s values.
Ability to perform hard to very hard physical work, including spending more than eight hours sitting, standing, walking, stooping, kneeling, and crouching; using hands to grasp, carry, feel, or touch products and machinery; and moving and lifting 10–50 pounds.
Ability to manage frequent exposure to moderate noise and temperature variations.
Open availability, including weekends.

Nice To Haves

Warehouse experience and knowledge of organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry.
Availability to cover mid shifts and closing shifts is ideally sought.

Responsibilities

Coach and train hourly employees on daily tasks.
Participate in hourly associate recruitment, including pre-screening and interviewing candidates as needed.
Seek professional development opportunities for oneself and other team members.
Complete day-to-day tasks and suggest efficiency improvements.
Integrate, represent, and communicate Goodwill’s Mission, Vision, and Values to internal and external customers.
Steward site resources, including people, time, and money.
Track and measure day-to-day sales, production goals, and donations.
Make judgments involving customers, team members, operational issues, business planning, priority setting, company policy compliance, and other areas of the business.

Benefits

Continuing education and leadership development.
Tuition reimbursement.
Comprehensive health plan.
Paid time off (PTO) and paid holidays.
Sabbatical and parental leaves.
Life insurance.
Dental insurance.
Vision insurance.
Short- and long-term disability plans.
Preventive health and wellness program.
Section 125 pretax health spending account, dependent care spending account, and premiums.
Discount programs, including a 20% discount at Goodwill retail stores immediately upon hire.
Retirement planning options with a company match.
Free mental health support services, including up to 15 free counseling sessions for the employee and family members.
Free on-site nurse health coaching services.
Daily pay options.