Store Team Leader, CA - Store 09229

CVS Health • San Jose, CA

4d • $37 - $61 • Onsite

About The Position

The CVS Health Store Team Leader (STL) is a single-unit retail leader responsible for leading the store team to achieve operational and service excellence. The STL manages, inspires, and coaches Front Store crew and management colleagues, using effective communication, consistent application of standard operating procedures and best practices, appropriate support for all departments, and schedules that meet business needs. The STL models CVS Health’s Heart At Work behaviors and HelpingWithHeart Actions, and leads the team to do the same.

The role focuses on building talent, maintaining appropriate staffing, improving store performance, ensuring a safe and compliant working environment, and supporting training and engagement. The STL collaborates with pharmacy and other in-store teams, partners with the Front Store District Leader on priorities and initiatives, and represents CVS Health positively in the community.

Requirements

• Must be at least 18 years of age.
• Complete all required training for the current role within the required timeframe.
• High school diploma or GED.
• 1–3 years of prior relevant work experience.
• Work flexible schedules, including early morning and evening shifts according to store needs and operating hours; at least two closing shifts per week and four weekend shifts per month are required.
• Lift and exert up to 50 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly to move objects, including overhead lifting.
• Ability to stand and walk for an extended amount of time.

Nice To Haves

• Pharmacy Technician Licensure.
• Bachelor’s degree.

Responsibilities

• Cultivate and maintain a healthy talent pipeline, overseeing Front Store and cross-trained colleague performance and development, including hiring, training, performance management, career progression, and termination when required.
• Ensure appropriate staffing by scheduling to demand, publishing schedules three weeks in advance, and managing store labor spending.
• Improve store performance measures, including sales, service, loyalty, shrink, and compliance, by coaching colleagues and identifying and addressing operational barriers.
• Maintain a safe, high-quality working environment that complies with regulatory and company standards.
• Oversee timely, quality training for Front Store and cross-trained colleagues.
• Conduct regular check-ins with direct reports to track business goals and maintain team engagement.
• Maintain strong working relationships with the Rx DL, Pharmacy Manager, pharmacy team, and other in-store teams to foster a One Team mentality and support total-store staffing.
• Partner with the FS DL to establish store priorities, implement initiatives, and engage colleagues.
• Represent CVS Health through professional behavior and positive community engagement.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED