Store Team Leader, CA. District Leader Emerging Leader

CVS Health • La Mirada, CA

1d

About The Position

The Store Team Leader, District Leader Emerging Leader (DL EL), is a single-unit retail leader responsible for leading a CVS Health store team to achieve operational and service excellence. The role manages, inspires, and coaches Front Store crew and management colleagues, using effective communication, consistent application of standard operating procedures and best practices, appropriate support across departments, and scheduling aligned with business needs. The Store Team Leader models CVS Health’s Heart At Work behaviors and HelpingWithHeart Actions, and leads the team to do the same.

This leader oversees talent development and staffing, store performance, training, regulatory and company compliance, and team engagement. The role partners with the Rx District Leader, Pharmacy Manager, pharmacy team, Front Store District Leader, and other in-store teams to support store priorities, initiatives, and a holistic staffing pipeline. The leader also represents CVS Health through professional conduct and positive community engagement.

Requirements

• Must be at least 18 years of age.
• At least 2 years of experience in a Store Team Leader role with CVS Health or equivalent retail leadership experience.
• Completion of all required training for the current role within the required timeframe.
• Currently enrolled in the District Leader Emerging Leader (DL EL) program.
• High school diploma or GED.
• Ability to work flexible schedules, including early morning and evening shifts according to store needs and operating hours.
• Ability to work at least two closing shifts per week and four weekend shifts per month.
• Ability to lift and exert up to 50 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly to move objects, including overhead lifting.
• Ability to stand and walk for extended periods.

Nice To Haves

• Completion of the Foundations for Leading (FFL) program.
• Bachelor’s degree.
• Pharmacy Technician Licensure.

Responsibilities

• Cultivate and maintain a healthy talent pipeline, overseeing Front Store and cross-trained colleague performance and development, career progression, hiring, training, performance management, and termination where required.
• Ensure appropriate staffing by scheduling to demand, publishing schedules three weeks in advance, and maintaining financial stewardship of store labor spending.
• Improve store performance measures, including sales, service, loyalty, shrink, and compliance, by coaching colleagues and working collaboratively to identify and address operational barriers.
• Maintain a safe, high-quality working environment that complies with regulatory and company standards.
• Oversee timely, quality training for Front Store and cross-trained colleagues.
• Conduct regular check-ins with direct reports to track business goals and maintain team engagement.
• Maintain strong working relationships with the Rx District Leader, Pharmacy Manager, pharmacy team, and other in-store teams to foster a OneTeam mentality and support a total-store staffing pipeline.
• Partner with the Front Store District Leader to establish store priorities, implement initiatives, and engage colleagues.
• Represent CVS Health through professional behavior and positive engagement within the community.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED