Emerging Middle Market Team Leader

Fifth Third Bank • Greensboro, NC

2d

About The Position

The Emerging Middle Market Team Leader oversees Relationship Managers, ensuring adherence to corporate policy and providing credit and underwriting review, over-limit credit approval, and support and direction for cross-selling. Commercial Middle Market Team Leaders are expected to solicit participations in the public debt issuance of clients, subject to the policy limitation that clients have investment-grade credit ratings.

The role manages sales and customer relationships in a specific geographic marketing area, seeks to maximize relationship profitability, and identifies opportunities to cross-sell bank services and move customers’ primary banking relationships to Fifth Third. It also monitors customer and industry information, loan risk, and the adequacy of loan reporting, documentation, and review. The position includes community engagement and supervisory responsibility for employee feedback, development, recognition, and succession planning.

The role is accountable for managing risk within the Bank’s risk appetite and for following policies and procedures while supporting positive customer and colleague experiences. The position is located in Raleigh, North Carolina. The job posting describes an incentive compensation plan and comprehensive employee benefits but does not specify a salary range.

Requirements

• Bachelor’s degree or equivalent experience.
• Typically requires 9+ years of experience in credit training and underwriting.
• Excellent interpersonal skills.
• Strong written and verbal communication skills.
• Ability to handle multiple tasks.
• Demonstrated sales and negotiating experience.
• Experience with Word and Excel.

Responsibilities

• Oversee Relationship Managers and ensure adherence to corporate policy.
• Provide credit and underwriting review and over-limit credit approval.
• Provide support and direction in cross-selling efforts.
• Solicit participations in clients’ public debt issuance when clients meet the investment-grade credit rating policy requirement.
• Manage the sales process in a specific geographic marketing area.
• Maintain primary relationship contact for a portfolio of existing customers.
• Identify and facilitate cross-selling of the Bank’s services.
• Manage customer relationships to the highest profit potential for the Bank.
• Identify businesses whose primary banking relationship is not with Fifth Third and facilitate offering them the Bank’s services, with the goal of moving their primary relationship to Fifth Third.
• Provide outstanding customer service.
• Meet or exceed goals stated in the compensation plan document.
• Monitor customer performance, abilities, and industry information to assess whether loans remain acceptable risks.
• Ensure proper reporting, documentation, and review to determine whether loans are acceptable risks.
• Participate in community affairs and projects to promote the Bank’s image.
• Provide employees timely, candid, and constructive performance feedback.
• Develop employees to their fullest potential and provide challenging opportunities that support career growth.
• Develop an appropriate talent pool to ensure bench strength and succession planning.
• Recognize and reward employee accomplishments.
• Identify, assess, manage, monitor, and report risks while operating within the Bank’s risk appetite and following policies and procedures.

Benefits

• Comprehensive benefits programs supporting physical, financial, emotional, and social well-being.
• Eligibility to participate in an incentive compensation plan, with payments based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior