Middle Market Team Leader

Fifth Third Bank•Dallas, TX

About The Position

The Middle Market Team Leader oversees Relationship Managers and ensures adherence to corporate policy. The role provides credit and underwriting review, over-limit credit approval, and support and direction for cross-selling. Team Leaders are expected to solicit participations in the public debt issuance of clients, subject to the policy limiting participation to clients with investment-grade credit ratings. The position is accountable for managing risk within the Bank’s risk appetite by identifying, assessing, managing, monitoring, and reporting risks, while following policies and procedures and supporting a positive customer experience. It manages sales and customer relationships in a geographic marketing area, works to deepen relationships and maximize their profit potential, and monitors customer and loan information to ensure acceptable credit risk. The role also provides employee feedback and development, supports succession planning, and recognizes employee accomplishments. It represents the Bank through participation in community affairs and projects.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Typically 9 or more years of experience in credit training and underwriting.
  • Excellent interpersonal skills.
  • Strong written and verbal communication skills.
  • Ability to handle multiple tasks.
  • Demonstrated sales and negotiating experience.
  • Experience with Word and Excel.

Responsibilities

  • Oversee Relationship Managers and ensure adherence to corporate policy.
  • Provide credit and underwriting review, including over-limit credit approval.
  • Support and direct cross-selling efforts.
  • Solicit participations in the public debt issuance of clients with investment-grade credit ratings, in accordance with current policy.
  • Manage the sales process in a specific geographic marketing area.
  • Maintain primary relationship contact for a portfolio of existing customers.
  • Identify and facilitate cross-selling of the Bank’s services.
  • Manage customer relationships to the highest profit potential for the Bank.
  • Identify businesses that do not maintain their primary banking relationship with Fifth Third and facilitate offering them Bank services, with the goal of moving their primary relationship to Fifth Third.
  • Provide outstanding customer service and meet or exceed goals stated in the compensation plan document.
  • Monitor customer performance, abilities, and industry information on an ongoing basis to assess loan risk.
  • Ensure proper reporting, documentation, and review to determine whether loans are acceptable risks.
  • Participate in community affairs and projects to promote the image of the Bank.
  • Provide employees with timely, candid, and constructive performance feedback.
  • Develop employees, provide challenging career-growth opportunities, build talent and succession-planning strength, and recognize and reward employee accomplishments.
  • Identify, assess, manage, monitor, and report risks while following Bank policies and procedures.

Benefits

  • Comprehensive benefits designed to support employees’ and families’ physical, financial, emotional, and social well-being.
  • Differentiated compensation offerings.
  • Eligibility to participate in an incentive compensation plan, with payment based on company, line-of-business, and/or individual performance.
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